Webtrends template problems

added reports aren't showing up in the chapters

[mattglet]

Webtrends SB 7.1a

I'm having a problem adding new reports to a chapter. I add the reports in Report Designer, but when I go to view the report, the new options aren't listed. I even reset the data, and re-ran it all (I'm setting up a new installation, just making sure things are working properly). How do I get the options to refresh?

[cgrantski]

If this is a dumb question, sorry: In addition to putting the report in the template, did you also "attach" it to the profile? A lot of the advanced reports - paths, content groups, scenarios, campaigns, and all the custom reports have to be individually activated in the profile editing area.

[mattglet]

Not a dumb question at all ;), that was an original problem I didn't realize. I have since attached the new template, to no avail. Any other little things I could be missing? Since this is such a stupid problem to be having, I'm sure it's a small error I'm making.

[cgrantski]

What kind of report is it? And, I re-read what I wrote and realize I wasn't clear. Did you attach the report to the profile, as well as attaching it to the template? Have to do both.

[mattglet]

cg-

As far as I can tell, everything is attached to the correct thing.

Here's my steps I'm taking:
- In Report Designer --> Templates: I created a New Template, Type is "Web

- I added new chapters, and new reports under each chapter. i.e. chapter: Search Engines; Then I added all the related SE reports to this chapter.

- Saved. So now in Templates, I have a new template "Company". In "Show Uses", it shows to be attached under my profile. If I "Edit Template", the correct reports/chapters show up fine.

The problem occurs when I go to: Reports & Profiles --> View Reports. I choose Template --> "Company"... the Search Engine chapter is there, but only the "Search Phrases" and "Search Keywords" reports are available.

Hopefully that makes my steps clear. Any ideas?

[cgrantski]

That helps. I think I know what's going on but it'll be easier to talk about offline. Sticky me and we can sort it out (i hope).

[mattglet]

cg-

Did you get my sticky?

[cgrantski]

Oops didn't notice it. Yes.