Forum Moderators: DixonJones
I recently downloaded the demo of webtrends with the Geotrend data file, im thinking about buying this 'expensive ' but good piece of software!
All my reports are fine, just that all of my visitors appear as from unknown origin!(the log file contains approx. over 15000 sessions but no cookie was set on the server)
I probably missed something but its been now a few days and i cannot find what?
Someone has the same problem?
Second - do you have IP resolution turned on as well as Geotrends, in the profile? Try running with IP resolution on, Geotrends off, just to make sure it's finding your IP field etc.
Yes i have IP's in my log files and IP resolution is turned on....that's what drives me nuts!
My log format is as follow:
#Fields: date time s-ip cs-method cs-uri-stem cs-uri-query s-port cs-username c-ip cs-version cs(User-Agent) cs(Referer) cs-host sc-status sc-substatus sc-win32-status sc-bytes cs-bytes
Webtrends shows me 0.03% of private networks....so i understand even less, if it shows that it should show the rest of it no?
I absolutly need a geomarketing tool, and the rest of webtrends is great for me but i won't buy it if this doesn't work, any suggestion on this or another tool?
thx :)
What do you get in the referrer report when you have both turned on?
There's a slight possibility that you somehow ended up with a mismatch of versions of the program and the Geotrends program, and this will help understand.
I apreciate your help a lot!Thx to you.
For some reason, i disabled then re-enabled geotrends and processed (for the 1000 time at least) my file, and i came up with something! Finally..
But i still have an amazing number of unknown referals as well as a huge (too much from my experience) number of AOL users (more than 50%, that not possible i believe on over 15000 visits)
The traffic is coming exclusively from PPC, i think that ill start suspecting some click fraud very soon if i run a few tests and if i let my paranoid tendencies go ahead ;-)
Well i need to run a few tests still but im a bit more tempted to buy the product i guess, but Urchin is REALLY good too, did you guys tried it?
I don't understand about unknown referrers though. I never see a result called "unknown" - what are you seeing?
I liked Urchin a lot when I used it and I trust its way of doing things. But we work with so many different kinds of reporting needs that we wanted the versatility and customizability. I wish I knew whether any of the others have anything like Geotrends. It seems to be unique to WebTrends; I think they might have an exclusive with the provider of that data. But I've gotta wonder if that's really true.
You're looking at the Domains report. For the Geotrends results, look at Organizations. Visiting Organizations. You'll be happier.
Sorry for the late reply :) i was out for the WE.
I love the webtrends geomarketing report, this is handsome you are right! Even though i know it is not very accurate and i still have 35% of the traffic that is from unresolved IPs....nad AOL users still messing up our log files accuracy :P
Im trying now to set up my navigation path for conversion but there i have to say that i find CLicktracks much more accurate for some reason, did you try it?
Greg.
I have a downloaded version of Clicktracks I'm going to try soon, using my test logs where I know the correct results down to the decimal point. Accuracy is important to me. In what ways (what measures, for example) are you finding it more accurate, and how do you think it's managing to get more accurate results? Every discrepancy in the web traffic world can be explained, as long as the starting dataset is identical.
