Can I work out if a prospective customer visits?

how to identify a particular customers IP address range?

[dorjesempa]

Hi, I have a marketing scenario which I'm wondering if there's a relatively easy (i.e. quick) solution to.

When our sales guy contacts a prospective customer I'd like to see what they do when they visit our website. I'm thinking that if I identify their IP address of their website, then I can track if anyone from that IP address (range) visits, and then see where they go in the site.

But, what if their website is hosted by someone else, and their IP address when they visit is something different? I wouldn't know it was 'them'.

So, is there a way to find out if someone from that company has visited, and then track them ... i.e. is there a way to identify their IP address's?

It would need to be a fairly quick solution ... as I wouldn't have enough time to spend say an hour trying to establish who someone was. I have ClickTracks, btw, to see what someone did if I knew their IP address range.

many thanks in advance,

dorjesempa

[cgrantski]

Do you have an e-mail from somebody at the company? That can tell you if there's a different domain. It'll help, but it won't take care of all the possibilities.

Is this kind of activity protected by your privacy policy?

[dorjesempa]

Hi - thanks for your reply.

How would I act on an email? ... is there some way to get an IP address from the email?

I'm sorry, I'm not sure what you mean about activity protected by privacy policy ... could you expand on that?

many thanks,

dorjesempa

[deejay]

If you are conversing with them by email you can put a link in the email to your site, and append an id to the URL, eg, www.mysite.com/?clientname

It'll show up in your logs and you have the IP to track from there.

If they type-in though, no, you'd have to know the IP beforehand.

I'm curious though. Why bother?