Pls help with webtrends

[Lionz]

Hi,
In my logs I have abt 500,000 lines, which are all page views..but Webtrends will display a figure of around 140,000 page views...
Why is this figure differnt from mine..pls pls pls..help
Thanks
Onkar

[flashfan]

One view will produce more lines:
GET /images/blah1.gif
GET /flash/blah.swf
....

[Belfast]

WebTrends uses only files that are defined as pages when it counts page views. The hits number should be closer to the number of lines in your log file - this includes images, PDFs, etc.

[Lionz]

Hi..
Thanks for the info guys..but I will give u an example of 10 lines of logs, and it only states 8 webpages..
When i get in work I do it..Hopefully u could help me with this..
Thanks
Onkar

[Lionz]

Hi,
As promised these are the logs:
10.33.50.121 - 0-1077323606-1--196307868 - [21/Feb/2004:00:34:03 +0000] "GET .asp?WT.ti=Vodafone&wt.si=0-1077323606-1--196307868 HTTP/1.1" 200 1 "" "Mozilla/4.0 (compatible; MSIE 5.0; Windows NT; DigExt)"

10.33.50.121 - 0-1077323606-1--1185104816 - [21/Feb/2004:00:34:03 +0000] "GET?WT.ti=Vodafone&wt.si=0-1077323606-1--1185104816 HTTP/1.1" 200 1 "" "Mozilla/4.0 (compatible; MSIE 5.0; Windows NT; DigExt)"

10.33.50.121 - 0-1077323606-1--703134576 - [21/Feb/2004:00:34:03 +0000] "GET?WT.ti=Vodafone&wt.si=0-1077323606-1--703134576 HTTP/1.1" 200 1 "" "Mozilla/4.0 (compatible; MSIE 5.0; Windows NT; DigExt)"

10.33.50.121 - 0-1077323606-1--1046647842 - [21/Feb/2004:00:34:03 +0000] "GET?WT.ti=Vodafone&wt.si=0-1077323606-1--1046647842 HTTP/1.1" 200 1 "http://www.vodafone.com" "Mozilla/4.0 (compatible; MSIE 5.0; Windows NT; DigExt)"

10.33.50.121 - 0-1077323606-1--1687289072 - [21/Feb/2004:00:34:03 +0000] "GET?WT.ti=Vodafone&wt.si=0-1077323606-1--1687289072 HTTP/1.1" 200 1 "" "Mozilla/4.0 (compatible; MSIE 5.0; Windows NT; DigExt)"

10.33.50.121 - 0-1077323606-1--864090192 - [21/Feb/2004:00:34:04 +0000] "GET %2fVodafone+Portal%2fOnline+Store?WT.ti=Vodafone+Vodafone+Free+phones&wt.si=0-1077323606-1--864090192 HTTP/1.1" 200 1 "http://uk.search.yahoo.com" "Mozilla/4.0 (compatible; MSIE 5.0; Windows NT; DigExt)"

10.33.50.121 - 0-1077323651-1--387448498 - [21/Feb/2004:00:34:12 +0000] "GET?WT.ti=Vodafone&wt.si=0-1077323651-1--387448498 HTTP/1.1" 200 1 "" "Mozilla/4.0 (compatible; MSIE 5.0; Windows NT; DigExt)"

10.33.50.121 - 0-1077323651-1--387448494 - [21/Feb/2004:00:34:12 +0000] "GET?WT.ti=Vodafone&wt.si=0-1077323652-1--1588184782 HTTP/1.1" 200 1 "" "Mozilla/4.0 (compatible; MSIE 5.0; Windows NT; DigExt)"

I put a cr return after each log to make reading easier..basically it says 6 page loads, but there are 8 lins. The last line, I Played arnd with and if i change the time to 00:34:13, it recognises it and puts it as 7 page loads..
Any help will be highly appreciated
Many thanks
Onkar

[cgrantski]

Which WebTrends product are you using, and what version?

[flashfan]

Page View - A hit to any file classified as a page. Contrast page views with hits, which counts files of every type.

[Lionz]

Hi,
I am using

WebTrends Reporting Center - Enterprise Edition
Version: 6.1b
and these are all page displays..

[cgrantski]

By way of narrowing this down:

What's WRC telling you about "hits" (vs page views)?

Do you have any filters turned on?

Why are your URLs without stems or paths? (GET?param=..)

Are you using iPlanet by any chance?

Is this 10-line sample log an actual small log that you're trying to analyze to troubleshoot it? If so, remember that WT will ignore the very last line in any log.

[Lionz]

By way of narrowing this down:
What's WRC telling you about "hits" (vs page views)?
Hits are the same figure as pages..

Do you have any filters turned on? None..I triple checked

Why are your URLs without stems or paths? (GET?param=..)
The initial web uses Struts so i have stripped alof of this out using a java program i created. Hence what you see abve is exactly what is in the logs.

Are you using iPlanet by any chance? Not to my knowledge

Is this 10-line sample log an actual small log that you're trying to analyze to troubleshoot it?
The orginal log has arnd 500,000 lines, but only says 167,000 pages...it looses some 300,000 pages. And they are all pages, as the logs doesnt record hits.

If so, remember that WT will ignore the very last line in any log. Yep..but 1 loss of page should still be abve 500,000

Thanks for the help..hope this info is useful..and u can help me further..

[cgrantski]

I'm pretty sure your problem is in the preprocessing you do with the URLs. If you change it so there's always a space after the GET, and there is always at least a? at the beginning of the URL string, I think you'll get what you need. I analyzed this sample of 8 lines as its own log, and the last line did not analyze and never will because it's the last line in the log. The 5th line which doesn't have a "?" also did not analyze. Adding a "?" made it show up.

So basically I'm saying that all your lines that have no "?" are not showing up in your reports. See if that helps.