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Yahoo Directory

submission horror story...

         

fashezee

10:50 pm on Nov 8, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



to recap our story:
listing renewed > listing suddently dropped but still got charged > received credit > cannot re-submit; error msg says: site already listed!

I got advise from this very forum to call Yahoo and demand to speak to a supervisor; simple in theory but impossible in reality.

Out of the 10 time a called; I convinced 3 reps to transfer me to a supervisor; as the proceeded; I thought "Mission Accomplished" but that was not the case! They transfered me twice to a phone that just kept ringing and the 3rd time they patched me to a queue that after 10 minutes; an automated voice told me to call back cause there was no help available; not sure why it took 10 minutes; but ehh, they don't seem to be in to much of a hurry to properly service their directory.

To all webmasters; please verify your directory listing with Yahoo. If you have any problems call:
tel: 408-329-5151 / 408-349-1572

If anyone has the smallest progress with a rep; please sticky me.

Comment: I contacted Microsoft for my bcentral directory listing; waited less then 2 minutes; and the gentlement fix my problem in real-time; my bcentral listing cost $250 less then yahoo's....

internetheaven

11:44 pm on Nov 13, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



AND bcentral DON'T change your description into something completely useless and off-topic that lacks any charisma or information about my company ...