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Ive had a domain banned, lots of quality unique content,good clean site, etc etc blah blah yawn...
Sad, but there you go! Build a good domain over 5 years, work on it every day, cater for the user..then kaboom along comes Y!nk, moves all the goalposts, and yanks you out cos you play too well.
Why waste your time playing their silly game? The reality is its easier and more productive to simply devise a strategy for getting back in via other means.
I've been a huge complainer since day one of Yahoo's switch. I mean, I was practically calling for everything short of bloodletting, you know?
yet, I've got to say it, I was hugely impressed and surprised by the way I was contacted by one of their reps two days ago and how he even continued to email after I'd made a comment or two. (Good to have seen no canned responses).
Although, I've still two other sites which are penalised, I'm still not finished tweaking them and will wait before bringing up the subject.
As I've said to the rep and to others, I hope for their sake and everyone else's that my case wasn't a lone, isolated one, and that they continue to communicate properly with webmasters.....otherwise, how can we even begin to trust them?
Seems like you're in the minority for having a non canned response.
I was contacted by Yahoo for a phone interview regarding SES and feedback.
Guess I should have pressed my own case more though I provided general feedback on Yahoo at SES, Site Match and their search results. At the time it seemed more important to offer advice that would assist in resolving the overall problem of sites "believed by webmasters to be clean".
Objectively its great to have another big player in the search game aside from Google.
Personally my business and in turn my customer's has been hit hard as Yahoo users tend to be better consumers.
Please Tim or anyone from Yahoo, can you provide some advice on what to do.
Thanks
Cabos
When I say "canned" I'm thinking along the lines of: "Hey, I'm communicating with an actual Human!"
btw Cabos, you've shown me your site and as I've mentioned, there's nothing I can see that would make it obvious as a penalised candidate. It's a handsome site.
Hang in there pal!
Im sorry Cyberfer, I didnt mean to imply that anything that was done was wrong.
The guy from Yahoo who I spoke to was very interested in ways to improve the results. I was impressed by their follow up and desire to obtain feedback.
As you know, its frustrating and difficult to have site that you've spent tons of time on, being penalized without knowing why or having a way to resolve the problems.
Most of the negative comments Ive made about Yahoo are out of the frustration of seeing my income reduced so much.
Ill take your advice and hang in Cabo...
Thanks.
Cabos
However, no matter what answer I get, Y! and Tim should becommended. This is a huge change from Inktomi.
Last night I emailed Yahoo using the wemasterworldfeedback@yahoo.com address. Hope this is the right one as it was the only one I could find.
First, I found that my site was in the Yahoo/Ink index by doing a search on my domain name, i.e., www.domainname and finding my home page listed on the results pages.
Next, I found my site was penalized by doing a search on my unique title inclosed in quotes. When I did this my site came up at the bottom of a list of 18 sites! I believe the nature of my penalty was to place my site at the bottom of the SERPS. Enclosing my title in quotes helped narrow the search results, otherwise, it would have been at the bottom of hundreds or thousands.
Some facts:
Last week my Yahoo traffic dropped to zero. Most of my pages were in the Yahoo index, but could not be found by a normal search.
Now I can only find my index page in the Yahoo index, but it can be found by searching a unique phrase and has an uptodate cache. So it doesn't look as if my site is being filtered out of serps, just that the pages have been removed.
Last weeks stats showed about 25% of my pages taken by Yahoo Slurp but they haven't made it to the index.
MSN show my index page and the Inktomi PFI page only.
We have paid someone to go through our website and point out any reason we would be banned. They have said they can see no reason we would be banned from Yahoo. I would like to make sure there is nothing wrong with our website before I ask for re-inclusion. I am hesitant to send a re-inclusion request because I don't know if it is a one time thing, I don't want to ask for re-inclusion and have something wrong with our site, then potentially be banned for life. I am sure Yahoo will get many multiple re-inclusion requests for the same domain, it would make sense not to review the same site multiple times. What would you recommend we do in this case?
Sunset_Jim,
When you search for 'site:yourdomain.com' do you get a realisitic number of pages returned?