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The site listing is due for renewal later this week. I'm assuming that the $299 will be a waste of money because when the site gets reviewed it will get dropped because of the redirects.
Unfortunately for us, Yahoo will automatically take the cash from our credit card on the renewal date.
I'm unable to cancel the listing because I don't know the password for our Yahoo ID login. The only person who knows the password has left the company. We can't reset the password because we don't know his birth date.
a) does anyone know how I can cancel this listing?
b) we're happy to pay if the listing will get passed by the reviewer. Are we correct in thinking it will get dropped because of the redirects?
Can you not just cancel the credit card transaction, after it has gone through?
I could, but it's a bit of a pain in the arse!
Another option is to contact Yahoo from the registered email on the account and ask for the password to be reset.
I'm working on this, however they keep asking me for the DOB on the account - which I don't know. Hopefully, I'll get it sorted in the end.