Yahoo Mail error; cannot compose or reply

[btdavis]

I have the same problem as the user in this forum: [webmasterworld.com...] (I'd reply there, but the post is too old and it won't allow me to do so).

I am running Windows XP with IE 6. Ever since I got my new HP computer a few months ago, I can't compose (or reply to) Yahoo Mail that is in "color and graphics" mode. I can only do so in "plain" mode. Just like Studly Senior said, I can't tab into or click into the text message box either. It's the weirdest thing. I have looked at Yahoo's Help section and even written them, but they are totally useless. I have contacted HP as well, and they are dumbfounded.

Any thoughts guys? I am pretty confident this is a Microsoft problem... most likely an IE 6 setting that I don't know how to fix. Any suggestions are welcomed! Thanks.

-Brian

[2_much]

Hi Brian, that's very odd. I don't see why it would be a Microsoft problem though. I'm running XP and IE6, and everything works fine. Do you know of any techies that could mess around with your PC?

[Robino]

Do you have any 3rd party toolbars installed?
Are you fully patched?

[btdavis]

I have the Yahoo toolbar installed.... you think uninstalling might help?

What do you mean by fully patched?

[Chndru]

fully patched = update windows @ windowsupdate.com

[btdavis]

Oh... yup, I am fully patched! Just did another update last night.

[Chndru]

>>NV firewall causes this problem, If you have NV internet security installed de select script blocking and office plug ins and try again. I had a very similiar problem and had to remove NV firewall.

[experts-exchange.com...]

Does this help?

[btdavis]

Chndru, thanks for the info! I'll be back at my home PC in a few hours and I'll check it out. This definitely looks like some useful info.

FYI -- I DO use Norton Anti-Virus along with ZoneAlarm (the free version). I do NOT have Norton Internet Security however.

I'll play around with Norton and post back here with my progress shortly.... Thanks again.

[btdavis]

Nope, didn't work. Disabled office plugins; also disabled ZoneAlarm and Norton Anti-Virus; then re-launched web browser (and even restarted). Nothing doing. Thanks for the tip though.