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Looksmart WILL charge for clicks from MSN and others

         

dave83

8:06 pm on Apr 15, 2002 (gmt 0)



Not sure if this was discussed or answered in some of the recent long Looksmart threads.. but I received a reply from Looksmart today in response to several of my questions and one thing they made clear was that customers will be billed for clicks regardless of which engine the click originates from. So an MSN/looksmart click = $0.15, once you reach your monthly budget limit, they say your listing is removed..

I guess it remains to be seen how quick MSN will update their directory listings..

Abrexa_UK

10:02 pm on Apr 15, 2002 (gmt 0)

10+ Year Member



Great, one of our sites, through a weird key phrase double meaning, appears very well in MSN for a completely irrelevant search result, and thus 80% of the MSN traffic is completely useless.

I notice that there is no way to specify that a site shouldn't appear for a particular search phrase. How exactly is Looksmart/Lookstupid going to deal with this kind of problem?

It is one thing to charge people for click throughs on phrases that are relevant, but it is a whole different thing to charge for useless clicks over which I have no control.

I get the impression that Looksmart has tried to introduce pay per click without any of the advantages, like complete bidding, keyword and position control, but still with all of the disadvantages, such as irrelevant results, costly useless click throughs and so on.

click watcher

10:33 pm on Apr 15, 2002 (gmt 0)



>>>through a weird key phrase double meaning, appears very well in MSN for a completely irrelevant search result

yes similiar here, 80%of clicks are off topic due to the wording of my listing throwing up a popular 2 word keyphrase that is OT for me, i will be burning my monthly allowance in a day and most of the clicks will be irrelevant.

keywordbuys

11:37 pm on Apr 16, 2002 (gmt 0)

10+ Year Member



same here, not 80%, but nothing really relevant.

eljefe3

12:12 am on Apr 17, 2002 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I would guess the biger question might be, will the sites that use up their monthly budget be reinstated to the same position in the SERP's or will they fall into purgatory.

Are we now being held ransom if we have a good ranking and don't want to lose it? I've looked through the L$ info and don't see this issue addressed. Still waiting to hear from them. Anyone have insight into this?

okedokeseo

8:07 pm on Apr 28, 2002 (gmt 0)



I don't think LookSmart is sure what they're doing yet. I removed all but one site from their directory on April 12, when I received their emails, yet all my sites are still listed and getting traffic from both LookSmart and MSN.

JustTrying

8:54 pm on Apr 28, 2002 (gmt 0)

10+ Year Member



I'm confused -- three of you are recieving a large amount of MSN traffic for a "Double Meaning Keyword Phrase," and yet you are compliaining. Haven't you considered offering the other use (the inteneded searched-for use) on your site since you are already recieving the traffic? If that wouldn't be feisable, why not find some site that does a great job offering whatever the other keyword phrase is, and offer an affiliat linking relationship?

From my perspective, there is no such thing as "bad traffic," just a bad "use" of traffic. Maybe it's just me...

tedster

10:28 pm on Apr 28, 2002 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



> there is no such thing as "bad traffic,"

True story: Last year a Japanese portal had a glitch -- they accidentally listed a link to a crafts site I maintain with the link text "Yahoo Directory". In 1 hour the site burned many $$$ of bandwidth for no sales at all.

bigjohnt

11:21 pm on Apr 28, 2002 (gmt 0)

10+ Year Member



Looksmart will just becom e LookElswhere if these problems are not fixed.
They are forgetting that MSN is NOT their customer. WE are, and unless we get a good ROI on their offering, they are finished, MSN or no MSN.
Additionally, if as in the posts above, users are getting irrelevant results for their searches, based on L$'s algorithmic inefficiencies, they (L$ AND M$N) will lose market share.

JustTrying

11:26 pm on Apr 28, 2002 (gmt 0)

10+ Year Member



O.K. tedster, in THAT case THAT was bad traffic. :)

discod

11:56 pm on Apr 28, 2002 (gmt 0)

10+ Year Member



Just Trying,

No traffic is bad traffic when it's FREE. It can get quite expensive paying for off topic traffic, especially if the product or service you are selling is specialized.

bigjohnt

12:15 am on Apr 29, 2002 (gmt 0)

10+ Year Member



Bad traffic is any traffic you pay for in time OR cash that does not return well on investment. If you are generating traffic to sell, fine if it returns well for you and your buyer.

If its irrelevant traffic from a faulty search provider (Advertising provider - lets cut to the chase and not even call them a search engine or directory) it becomes "Awful traffic."
Like running ads for feminine products during NFL games.. bad "relevance" = bad idea.

Each ad media needs a careful look.

Mardi_Gras

4:03 am on Apr 29, 2002 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Bad traffic is any traffic you pay for in time OR cash that does not return well on investment (condensed) like running ads for feminine products during NFL games.. bad "relevance" = bad idea.

Well said, bigjohnt. Speaking of traffic and relevance, did you ever get that tracking system in place that you were looking for a year ago? (http://www.webmasterworld.com/forum39/102.htm?highlight=bigjohnt) To link search terms, visitors,and sales?

<edit>If so, could you sticky me with any details, as I guess this is not the proper thread to discuss?</edit>

JustTrying

4:52 am on Apr 29, 2002 (gmt 0)

10+ Year Member



I guess I've always tried to make lemonade whenever I get lemons, and in this case, if the keyword phrase is easily interchangable for something totally unrelated, then I would provide THE answer to the mis-directed query; something like, "this site is about ...; however, if you were looking for ... I HIGHLY reccomend...because of...so, CLICK HERE >>"

Of course, the whole L$ spin on the situation makes things a bit less cut-and-dry I understand; but, ANY traffic means that human eyeballs are looking at YOUR page out of the billions -- what you will do with that reality is the question.

If after some intense creative marketing thinking, you still can't come up with a way to "convert" those mis-directed viewers into "revenue" in SOME way, then certainly those were wasted click-thrus.

In business, you can either develop a market for a product, or a product for a market. With those mis-directed clicks, as long as you know what product they were originally searching for, you can learn how to adjust your site in some way to be THE "one" to answer their request; traffic to sales conversion is never "easy," but that doesn't mean that those click-thrus are "bad."

The only way that this traffic would be bad is in tedsters situation where there was no feisable way for him to answer their request for the "Yahoo Directory;" but, I imagine that particular situation is rare indeed.

Just my $.02

wood9663

2:48 pm on May 2, 2002 (gmt 0)



This is such a scam.
They are charging "per-click", but it is their definition and their word, with no way to substantiate the claims.
reda this little beauty:

Why do third-party tracking software packages (like Webtrends) show that I'm not getting as many clicks as LookSmart is reporting?

There can be a number of reasons why third-party software can fail to capture the correct amount of clicks, all of which arise from the way LookSmart counts the source of clicks. LookSmart counts the number of times a user clicks on one of our listings in the LookSmart Network. Many third-party tracking systems only count the number of times a user actually visits or "lands" on your site. If a site is broken, down for maintenance, or if the site or user has a poor connection, they may not be able to reach your website. Because LookSmart cannot control whether a given page is operational, or whether users have a good connection, we do not count clicks in this way. We count a click each time a user clicks on the link in your listing, not each time a user "lands" on your website. In addition, clicks may not register through third-party click tracking methods for a variety of reasons including, but not limited to, the following:

If the third-party tracking system relies on referral information to track the source of visits, that system may undercount clicks from LookSmart, because many of LookSmart's listings are distributed to other sites. In other words, clicks from our partner sites may not register LookSmart as the initial source of those listings, and as a result, third-party tracking would not attribute those clicks to LookSmart. For example, your listing will likely generate clicks registered not only from LookSmart, but clicks from our partners, such as MSN, Juno, and AltaVista, as well.
If the third-party system counts users or "sessions" instead of actual clicks (as LookSmart does), the third-party data would likely be quite different from LookSmart data. Typically, tracking systems that count users or sessions use the IP address of the first click to establish where the visitor came from. An IP address is a unique code that identifies a user's computer when it connects to the Internet. Due to the use of proxy servers (which can mask individual IP addresses) by Internet Service Providers (ISPs) and businesses, many clicks coming from different users could appear to these tracking systems as one user or session, rather than tens or hundreds of different clicks. This would cause third-party numbers to be significantly lower than numbers provided by LookSmart.
If your site is not operational, if the link is dead, or if the user is prevented from accessing your site for any reason, LookSmart would still register that a user clicked on the link in your listing. For this reason, it is imperative that you ensure that your link and your site is functional 24 hours, seven days a week as you are responsible for all clicks generated by your LookSmart listing even if your site is not operational.

skibum

7:25 pm on May 2, 2002 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Thats a load of crap from them. Any reputable service that charges by the click will provide a way to verify and not make up thier own click counting rules. Seems like a click results everytime the mouse curor gets near a listing.

Conard

10:22 pm on May 2, 2002 (gmt 0)

10+ Year Member



Isn't LS still hooked up with the Ezula Scumware bunch. I remember last fall they were one of the last Ezula partners.
If they are THAT could explain all of the clicks that just dont add up.
What a bunch of yoyos. If you want to learn how to destroy a business in 6 months or less just keep watching.

angiolo

8:59 am on May 3, 2002 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Considering their ethic, they should change they name.

I would suggest lookcreditcard.com

tlacaelel

2:54 pm on May 5, 2002 (gmt 0)

10+ Year Member



JustTrying:
If after some intense creative marketing thinking, you still can't come up with a way to "convert" those mis-directed viewers into "revenue" in SOME way, then certainly those were wasted click-thrus.

(1) Why would a site owner want to waste their time, adding features and establishing "monetization relationships" in order to capitalize on unwanted Pay-per-click traffic to their site? All that would accomplish is to further promote exactly that same kind of off-topic traffic. People might even start linking to you. After some time like this you could have real difficulties assessing your traffic patterns and determining meaningful conversion rates since your traffic has become so profileless and noisy.

(2) Are you suggesting that you can subsidize unwanted Pay-per-click traffic with some other affiliate relationship? We're talking 15 cents a click with L$ and that ain't chump change. You're not going to get anyone to pay you 15 cents a click for traffic you deliver to them, perhaps you could become an Overture partner for the unwanted topic and then set aside a decent portion of your interface design for the un-related, off-topic Overture sponsored revenue-sharing results and hope that you can attract lots of unwanted traffic to your site.

Then the site could become like Oingo aka Applied Semantics dba DomainPark and just invent ways to derive revenue from meaningless traffic. But the reason is works for them is that each unwanted visit doesn't have a 15 cent cost.

- - -

The suggestion of monetizing unwanted, off-topic 15 cent PPC traffic from L$ with affiliate relationships makes no sense to me.