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I guess that has to do with the listings on AOL, Netscape and so on, where new users type single keywords into the searchbox cause they donīt know how to search right. I can remember a thread last autumn, that with the new listings on AOL and Netscape the conversion went to the ground during the clicks went up to sky.
Anybody else who has the same experience? Or some ideas?
Your theory on broad keywords associated with AOL and NetScape, also apply across any search function. Many times user will type a keyword such as "lamp", when they are really looking for "antique lamp"...
My suggestion would be to delete broad keyword phrases from Goto, and only bid on targeted 2+ phrases that are extremely relevant to your content.
Though keywords such as furniture would generate many clicks for an "online furniture store", more targeted keywords including "brand names" carried by the online store, would yield a more targeted consumer.