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Ad title changed without my permission?

     
5:12 am on Apr 8, 2006 (gmt 0)

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I recently submitted a changed in landing page URL because I had a better website for the keywords I bid on.

My previous ads were doing well, so I did not touched them, just edited the URL but guess what? The OV editors changed my ad title to just the name of the product. Previously it was an attention grabbing title containing the name of the product. How lame!

So my question is : why change my ad title which was doing well and pulling in the clicks when I did not change it myself?

What's going, OV folks?

6:33 am on Apr 9, 2006 (gmt 0)

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I guess the college students they have reviewing ads believe they are more of an expert at headline creation than you are.
1:51 pm on Apr 9, 2006 (gmt 0)

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I guess you're right.

Now I'm getting a lot fewer clicks and spending a lot less - which means OV is earning less from me, LOL.

I also noticed my competitors also have just the name of the keyword (product name) as their ad title. With so many boring ad titles, why would a surfer click on the ads?

Already made a complaint, waiting for their response.

When will they ever wake up?

3:40 pm on Apr 12, 2006 (gmt 0)

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They did the same thing to me and caused my CTR to go way down and conversion went to the toilet. All they did was make sure the the keyword was in the title. Now I am getting people visiting my website that are looking for information that I don't provide. My title told people what my site was about and now they changed it.

From 35 sales last month at this time from Overture to "1"

amazing.

9:20 pm on Apr 12, 2006 (gmt 0)

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Happened to me too. I don't understand why they do this to themselves via their customers ads.
11:22 pm on Apr 12, 2006 (gmt 0)

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If the ad still made sense, you've been lucky. Remember, they do this to protect the integrity of their 'quality' search partners.

I wish I saved some of the ads I got back when I used to be bothered with changing ads in Yahoo. I'm positive English is a third language to some of these 'editors'.

If they're switching to a CTR based ranking model, surely this has to change?

12:25 am on Apr 13, 2006 (gmt 0)

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Now, my spend is 50% down. How can this help them?
I've sent an email requesting an explanation but no reply so far (4 days).

Funny thing is, if I did not change my URL, nothing would have happened.

Now I see lots of similar (if not exactly the same) ad titles for my keywords. Is this good for their users?

How do you define stupidity?

2:29 pm on Apr 13, 2006 (gmt 0)

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I've just run into exactly this problem and I'm NOT impressed.

As well as making the titles far less informative, they introduced errors into the body of the ads. Among other offenses, the client's brand name is no longer properly capitalized, and in some ads it has been taken out entirely.

I'd sure like to know what they smoke over there ...

5:00 pm on Apr 13, 2006 (gmt 0)

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I received this email repsonse last night after I sent a nastygram explaining my frustraion with their editors.

"Thank you for your inquiry.
We apologize for any inconvenience this may have caused you. As you requested, we have resubmitted the following listings for further editorial review:"

Then there is a list of previously rejected and modified kw's they changed which I was resubmitting.
AGAIN they declined some of them for the same reasons as before!

3:26 am on Apr 14, 2006 (gmt 0)

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Is there a OV rep here? What can we do to knock some sense into them?

I can't imagine Yahoo is allowing these "smart" editors to kill its revenue and business.

Someone up there should know this and do something.

8:34 pm on Apr 14, 2006 (gmt 0)

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More rejected kw's were resubmitted again. Take a guess what happened...

They changed my ad copy and the words aren't estimated to be finished until next week.

2:37 am on Apr 16, 2006 (gmt 0)

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Think this over in terms of traditional advertising. You submit your ad to the newspaper and when opening the paper a few days later your ad reads different.

Golden rule is you do not change ur clients ads. Whoever had this idea at GoTo (in those days) was surely not thinking about penalizing the customer.

Overture and now Yahoo do a good job upsetting the advertiser. The apparent lack in customer support, the repeated need to adjust ad copy (though advertisers complain about this for overs), and the final straw, the talk abt click fraud.

What we witness here is the decline of the very company who invented PPC's. Move over yahoo, MSN in moving in. Truth is, yahoo/overture only have themselves to blame.

12:33 am on Apr 17, 2006 (gmt 0)

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Latest: I re-submitted my edited ads and got approved! I got back my old, effective headlines.

This is like striking lottery, LOL.

Strange how they work. But I did send them 2 emails requesting that they don't change anything without my permission.

Maybe this worked?

6:34 pm on Apr 18, 2006 (gmt 0)

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If I ever get the chance to lay my hands on an Overture editor... JUST KIDDING.

But seriously, again and again this keeps happening. Resubmit, some approved others not. I had an "&" in my ad copy and in half the cases it was removed and replaced with "and", in the other ads it was left in.

This is becoming quite rediculous Yahoo, come on seriously.

9:21 pm on Apr 22, 2006 (gmt 0)

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I have got to be dreaming...
This is in the self-serve accounts? They actually change ads? Man I really need to learn more about Yahoo..but I'm wondering if it's worth it at all....
12:44 pm on Apr 26, 2006 (gmt 0)

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I'm very interested to know if this is happening only for Ov.com (US) or other countries too. My ads are running on DE and I would be very interested to hear experiences targeted on this country
 

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