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I saw a huge spike on a single term 2 weeks ago for my smaller client that they now admitted than 1) a high percentage of click fraud occurred on the days I pointed out to them and 2) that their internal tools failed to indentify these fraudulent clicks.
Conversion percentages for my clients' have been declining steadily for the past 4 months. I expect this trend to get even worse.
Be on the lookout daily for click spikes and ask them to investigate. If enough advertisers put pressure on Yahoo-Overture, only then will they get more serious about policing click fraud on their partner sites.
Anyone who doubts this just ask yourself why the support link is in such invisible type. That just speaks volumes to me about their general attitude towards their advertisers.
Yes I still send them money every month however each month it's a struggle to justify doing it. The only reason I still do is due to the AdSense revenue that is paying all the AW & Yahover bills.
Our sites are for a B&M business so I need advertising but, like FindWhat, there comes a point when the return is not there.
They brought this on themselves.
Why?
Does anyone forsee a "for sale" sign hanging on their door, anytime soon?
Big and bigger income + low and lower tech expenses ... and very little expense attributed to customer support = nice earnings statement.
(Heck ... the infrastructure is already built, right? Why spend resources making it 'better' just because of a few complaints? Let's get those dollars rolling in for awhile then jettison this beast and let the mildly-deceived buyer handle the fixes ...)
If you can find a good experienced rep over there (sometimes easier said than done), they can provide an awful lot of help and support to navigate through various issues.