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The website in question is aimed at a UK audience but uses a .com domain rather than co.uk for all promotional activity. The co.uk domain is just one page (the same content as the .com) and then all sub domains go to the .com domain.
The .com site currently has over 30,000 pages listed on Google.com but is not listed in google.co.uk. The co.uk site is listed.
I have other sites that use both the .com and co.uk domain, but promote the .com over the co.uk, but the .com site appears on Google UK and google.com.
I know the site in question is hosted in the USA, would this be causing the problem?
Can anyone advise me why Google UK is doing this? I know Google UK prefers UK specific domains but it should still be listing the .com site in the UK index, shouldn't it?
If you can help, please let me know.
This is not an automatic for all .com sites however, because other .com sites, including a couple of rivals, are listed as UK only pages.
I've emailed Google twice asking for guidance on how to correct this, but naturally have had no reply. I just want to know what the company needs to do to correct the error/lack of recognition.
It is so frustrating, I wouldn't mind if Google used the same criteria for all sites- we also have competitors using .com and are achieving top 10 positions! Google UK uses are really missing out on a valuable resource-
Re: the hosting- the company is a multi-national and their IT and web hosting facility is in the US. Does Google look at the IP addresses and determines if the site is US or UK specific? I thought Google would also look at the content?
[edited by: NFFC at 1:26 pm (utc) on Nov. 8, 2002]
[edit reason] As per charter [/edit]
[ripe.net...] - European Lookup
[ws.arin.net...] - US Lookup
joined:Mar 8, 2002
Ours, too, is a .com domain targeted at a UK audience.
Infact, it does really well in Australia's Google... useless but interesting.
I'm trying to figure out if it is the IP address causing the problem- but the co.uk site is hosted in the same place as the .com so surely that would not be listed in the UK only pages? but it is?
If the whole .com site was replicated on the co.uk domain would that help? or would Google see that it was the same information as the .com and think that it was just dupicaticated information and therefore not list it either.
if site is co.uk - then google thinks it is a uk site.
if site is .com -- then google checks the ip AND
if ip is from uk - then google thinks it is a uk site.
Occasionally people run into the problem that a server in the UK looks to Google like it's on a non UK IP address. Although I've not researched geolocation, there does seem to be a view that Google do it very well (not that I'm infavour of it).