Welcome to WebmasterWorld Guest from 35.153.135.60

Forum Moderators: open

Message Too Old, No Replies

Site just disappeared for no reason.

Grey PR bar, not coming up in search results.

     
12:04 am on Nov 7, 2004 (gmt 0)

Junior Member

10+ Year Member

joined:July 3, 2003
posts:145
votes: 1


Dont know what happened.
I dint update it or anything.
It just completely disappeared from search results and PR bar became grey (used to be PR6)

What could be the problem?

10:05 pm on Nov 8, 2004 (gmt 0)

Administrator from US 

WebmasterWorld Administrator goodroi is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month

joined:June 21, 2004
posts:3482
votes: 376


Make sure you are not blocking the google spider, inspect your robots.txt file, also double check your hosting did not have a problem recently and search to see if anyone has stolen your content.
10:49 pm on Nov 8, 2004 (gmt 0)

Full Member

10+ Year Member

joined:Aug 26, 2003
posts:311
votes: 0


How old would the site be?
4:14 am on Nov 9, 2004 (gmt 0)

Senior Member

WebmasterWorld Senior Member 10+ Year Member

joined:June 12, 2003
posts:725
votes: 0


What is your page saturation in the index?
5:34 am on Nov 9, 2004 (gmt 0)

Junior Member

10+ Year Member

joined:July 3, 2003
posts:145
votes: 1


the site is old - several years.
i had very good positions for competitive keywords.
i'm still #1 in yahoo - just gone from google.

saturation? what does it mean?

could my competition have done something?
where can i write google to get this solved?

5:55 am on Nov 9, 2004 (gmt 0)

New User

10+ Year Member

joined:Nov 7, 2004
posts:15
votes: 0


googlebot@google.com is where to tell them about this.
Dont expect too much than some canned answers though.
12:45 am on Nov 10, 2004 (gmt 0)

Junior Member

10+ Year Member

joined:July 3, 2003
posts:145
votes: 1


Just got a reply from them:

<Snip>

So, whats the problem?
Grey bar, cant find a site by my URL, not a single hit (when i used to get 6000 visitors a day)

[edited by: WebGuerrilla at 5:39 pm (utc) on Nov. 10, 2004]
[edit reason] Removed Email Quote [/edit]

1:15 am on Nov 10, 2004 (gmt 0)

New User

joined:Nov 10, 2004
posts:3
votes: 0


I just had a similar problem, I fixed it (i think) abou 15 minutes ago...

although the chances are realy rare that my solution will be applicable in many other cases here goes.

Google hadn't visited any of my sites since a recent move to a new block of IP ARIN had assigned me... I dropped off every SE 'cept msn <snip>. Unable to locate why I had a problem I had chalked it up to to either evil-competition 86ing my IPs or sites, or an obscure ns latency problem.

until 30 minutes ago, my site wasn't accessable from my friend's work ... a little research found my server couldn't communicate to a small but solid group of IP addresses. Got ahold of the BGP department and automagically my sites are accessable to and from IPs that were previously not working...

I am hopeful that whatever happened will alleiviate my google issues... I'll keep you up to date . but hopefully it helps out, even a little.

[edited by: lawman at 4:00 am (utc) on Nov. 19, 2004]

1:40 am on Nov 10, 2004 (gmt 0)

Junior Member

10+ Year Member

joined:July 3, 2003
posts:145
votes: 1


So what are you suggesting? Move to another IP?
2:06 am on Nov 10, 2004 (gmt 0)

New User

joined:Nov 10, 2004
posts:3
votes: 0


hehe, no not yet... with my problem I identified the IP as being an issue.

There are more reasons out there, I just gave mine.

4:03 am on Nov 10, 2004 (gmt 0)

Full Member

10+ Year Member

joined:Mar 6, 2003
posts:224
votes: 0


If I might ask, what's the BGP department?
4:18 am on Nov 10, 2004 (gmt 0)

Senior Member from HK 

WebmasterWorld Senior Member 10+ Year Member

joined:Nov 14, 2002
posts:2301
votes: 20


1) Make sure your site can be access by people other than yourself.

2) Look at your server logs, do you see visitors? Do you see strange error codes? Do you see Googlebot in there? VERY important to see what has been requested from your server (did the requests include session ids).

3) Test your DNS -- would recommend dnsstuff dot com

4) Look for problems with your robots.txt

5) Track back and try and figure out what changes have been made... apache, php, server upgrades, any of these could trigger changes not known to you. (I had a bad experience with a global php setting turning on session ids.)

5:01 am on Nov 10, 2004 (gmt 0)

New User

joined:Nov 10, 2004
posts:3
votes: 0


BGP department handles routers and stuff ... in my case it is an alchoholic jerk who I work with.

I don't recommend trying to contact people who handle your routes under any condition unless you have covered all of your server's bases and already understand what routes you are going to complain about.

[edited by: lawman at 4:01 am (utc) on Nov. 19, 2004]
[edit reason] spelling [/edit]

5:21 am on Nov 10, 2004 (gmt 0)

Full Member

10+ Year Member

joined:Mar 6, 2003
posts:224
votes: 0


What was the problem Shri?

I had PHP and MySQL stuff set up about 3 days before I started having problems with Google (the infamous Sept 23 drop).

It could be just a fluke, but I'm looking into everything.

3:52 pm on Nov 10, 2004 (gmt 0)

Senior Member from HK 

WebmasterWorld Senior Member 10+ Year Member

joined:Nov 14, 2002
posts:2301
votes: 20


session.use_trans_sid
4:53 pm on Nov 10, 2004 (gmt 0)

Full Member

10+ Year Member

joined:Mar 6, 2003
posts:224
votes: 0


Thanks.

My site had lost 90% of it's traffic Sept 23rd (I notice that thread is deleted now?!), and in the past few days, it seems the other 10% has been wiped out too.

I still show PR, still show up when I do a site: command, and oddly, I'm still on page 2 or page 4 on a couple of search terms, but for most I'm waaaaaay down there (as far as page 20).

I'm confused, does this sound like a penalty?

There seem to be a lot of people with sites a few years old suddenly sinking like stones.

Should I write to ask googlebot@google and see if I've run afoul of something?

5:08 pm on Nov 10, 2004 (gmt 0)

Junior Member

10+ Year Member

joined:July 3, 2003
posts:145
votes: 1


just did this search:

site:www.mysite.com

Got 200 results of my pages (most of them have PR5)

But if i search for www.mysite.com (without the site: command) i get nothing.

www.mysite.com got no PR (grey bar)

what the hell is going on?
can they remove just 1 page (my index.shtml)?

5:39 pm on Nov 10, 2004 (gmt 0)

Full Member

10+ Year Member

joined:Mar 6, 2003
posts:224
votes: 0


Wierd, my index page was doing OK still until last night. It had held it's old place for a phrase in my domain name, now it's on page 20 something.

When I type in www.mydomain.com , I still come up though, and I still have PR for my index page.

5:43 pm on Nov 10, 2004 (gmt 0)

New User

10+ Year Member

joined:Mar 9, 2003
posts:6
votes: 0


My site too just disappeared. It was a PR6 yesterday and has been for at least a year and half. Now all of a sudden I checked this morning and it has no PR - White bar with nothing and I am getting absolutely NO google traffic.
6:28 pm on Nov 10, 2004 (gmt 0)

Preferred Member

10+ Year Member

joined:Feb 28, 2003
posts:375
votes: 0


My site too just disappeared. It was a PR6 yesterday and has been for at least a year and half. Now all of a sudden I checked this morning and it has no PR - White bar with nothing and I am getting absolutely NO google traffic.

White Bar normaly means a penalty/banning.

Use the Site" command to see if your site still appears in the index.

Also check every site you link to and see if any of them have a white bar was well.

If you're doing anything else that against the TOS, clean your site up and hope that google will let you back in (but don't hold your breath)

6:36 pm on Nov 10, 2004 (gmt 0)

Full Member

10+ Year Member

joined:Mar 6, 2003
posts:224
votes: 0


I don't seem to have been banned, but I might as well be with this drop in traffic, so who knows.

In my case, the only thing I could think of that G might frown upon on my site is having images on my information pages linking to a page of related products on an affiliate program site.

Maybe this is considered misleading the surfer, I'm not sure, it's useful for many of them too. Lots of other sites do the same thing, but either way, I'm changing this today.

6:53 pm on Nov 10, 2004 (gmt 0)

Junior Member

10+ Year Member

joined:July 3, 2003
posts:145
votes: 1


what do you think about my situation?

why does my index page has grey bar and is not included in google, but other pages still have PageRank and are included?

7:04 pm on Nov 10, 2004 (gmt 0)

Full Member

10+ Year Member

joined:Mar 6, 2003
posts:224
votes: 0


Maybe the PR on your other pages hasn't caught up with your index page? Or maybe there's a bug somewhere with all the new pages being added?
9:17 pm on Nov 10, 2004 (gmt 0)

Preferred Member

10+ Year Member

joined:June 11, 2002
posts:569
votes: 0


Jessica

You said that all your other pages still have PR and are still in the index, but that you are now getting No traffic from Google. Does this mean that all your traffic arrived via your homepage?

I'm no expert but I think a Grey Bar is bad news.

I do know the feeling, a site I have lost all the Google traffic in March, however, we kept our PR on all pages, just got pushed right down in the results.

9:50 pm on Nov 10, 2004 (gmt 0)

New User

10+ Year Member

joined:Aug 28, 2004
posts:12
votes: 0


Something is definitely up with Google. It seems that over the past few days they have got much stricter with their algo. It seems like a lot of people are complaining about their sites just disappearing.

One of my friends has experienced the same thing. His website was on the first page for a couple of important keywords and now his site is nowhere to be found. The page rank still exists but his site isnít on the first 100 pages.

When doing a site:www.domain.com many of the pages are gone and the few that do show up are only urls. After looking closely at possible reasons why this has happened, I have come up with 2 possible reasons and I hope I can get some opinions on it.

1) Just recently he put up another website that serves as a catalog type website. Both his sites are cross linking with each other on every single page. This could possibly appear to Google like manipulating page rank.

2) His store is a yahoo store, so he has the yahoo url (store.yahoo.com/domain/) and he also has the domain url (www.domain.com). I donít know why, but I noticed for some reason some of his external links point to his yahoo store url and some of them point to the domain url. This means that both these urls are indexed into Google and both have the exact same content. Could he have been penalized for duplicate content?

I obviously recommended fixing both these problems, I was just curious as to which is percieved as more of a priority.

It's funny how most of these major algo changes happen during the Christmas season :)

Thanks for reading. Any thoughts are appreciated.

10:02 pm on Nov 10, 2004 (gmt 0)

Senior Member

WebmasterWorld Senior Member 10+ Year Member

joined:May 23, 2003
posts:801
votes: 0


I'll pitch in too...
In the last 2.5 weeks, one of my sites went from 325 fully indexed pages to 235 to 120, of which only 20 weren't URL only
Then it fell to 116 (only 4 indexed pages), and today to 116 (only 3 indexed pages).

As far as I can see, the site is clean as a whistle, and validates as XHTML 1.0 and CSS

If I hadn't seen it spiral down the plughole for myself, I'm not sure I'd believe that a static site could suddenly disappear up the vacuum cleaner of eternity...
DerekH

PS all the rest of my sites, touch wood, are totally and utterly unchanged in Google at all.

Perhaps Google doesn't like #*$!x$%! @£$%^^& (I'll let you pop your two choicest words into that sentence) <smile>

10:08 pm on Nov 10, 2004 (gmt 0)

Junior Member

10+ Year Member

joined:July 3, 2003
posts:145
votes: 1


but google said that my site wasnt banned or penalized.

they blamed it on a usual index fluctuations.

:/

10:23 pm on Nov 10, 2004 (gmt 0)

Preferred Member

10+ Year Member

joined:Feb 28, 2003
posts:375
votes: 0


Search the forums for "diappering index page/site" and you'll see this has happened a number of times over the last 2 years.

Give it 6-8 weeks before you start panicing.

10:37 pm on Nov 10, 2004 (gmt 0)

Preferred Member

10+ Year Member

joined:Nov 5, 2002
posts:413
votes: 0


A similar thing happened to me last june. (index page lost pr). Ive given up on Google ever indexing the site properly.
Strange thing is, doing a site:www.mysite.com search gives a different result almost every day I try it?!
-since june that is )
3:09 am on Nov 11, 2004 (gmt 0)

Senior Member

WebmasterWorld Senior Member powdork is a WebmasterWorld Top Contributor of All Time 10+ Year Member

joined:Sept 13, 2002
posts:3347
votes: 0


Jessica check out this post by caveman
[webmasterworld.com...]
This 101 message thread spans 4 pages: 101