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Comcast says google is having problems.
I haven't been able to access their site for five days now. I can access via IP and by going directly to a datacenter (www-in, etc.) but cannot resolve to them.
Going on through AOL by telephone line (that is, bypassing Comcast altogether), I can then use IE to get to Google, but when signing on to AOL with the Comcast cable modem, I can not get to Google with IE - only with AOL's browser.
This makes me think that the problem is with Comcast, even though the Comcast tech help guy said it was not. He sent me on a wild goose chase, leading me to spend hours looking for something on my machine which he said was causing the lack of access to Google.
The problem is still there this morning.
Does anyone from Comcast ever respond to these posts?
I also contacted Comcast on chat and was told I had to wait until "my IP" changed in 7 days. When I asked why I was told because we can't upgrade the request until 7 days has past. When I inquired how my changing my IP affects a DNS/routing issue they hung up on me too.
I chatted back to another person who actually gave some information:
I was told most of PA cannot get to Google and it was a router problem, however it was not Comcast's router. The person I spoke with said they would escalate the request "again".
I was also told to check back in 24 hours. So until then Google is inaccessible to PA.
That might give us enough to debug it. I doubt it's a problem on our end, but we'd be happy to check it out though. Thanks in advance if anyone is able to send that on..
DO NOT tick any other boxes other than the ones starting with 01.!!!
(You will see that they are all search engines)