windows 2000 intranet DNS with offsite webpage issue

small domain with w2k dns can't access his own off-lan website

[pweasel]

Hi folks,
a few years back a friend asked me to install a domain in his work (let's call it 'WXYZ Consulting'). So i created the Active Directory Domain 'wxyzconsulting.com' in a windows 2000 environment. Installed a dedicated dns server, pointed all clients to the server, everything run fine. A few days ago, this dude calls me telling me that he can't browse his webpage www.wxyzconsulting.com from his office.
The hosting for www.wxyzconsulting.com is in a virtual server at the ISP (outside the office network).
I go there, see that from his office, they can't resolve www.wxyzconsulting.com. Tried adding the ISP's dns as secondary dns servers in the clients, adding the ISP's dns server at the forwarder option of the local DNS server (windows 2000 server) to no avail.

Any insight regarding this will be highly appretiated.

[Prolific]

You need to add the host 'www' to their DNS server and point it at the IP of the web site. The DNS server thinks it's the authoratative name server so it doesn't forward the requests. Simply add an A record to the DNS server and you're done.

[pweasel]

DONE! :) thanks.
i thought that adding the isp's dns to the forwarder's list was enough, but you showed me wrong.