Forum Moderators: phranque
The problem is, i have lotsa websites on this webserver, eg snipped. But some people (using Wanadoo on windows) cannot see the sites. However, if they go straight through the IP path address, snipped they can see the site.
I thought ok fair enough, but none of my sites are relativly linked and all are done in PHP.
I have access to the DNS functions of each site that I host (through a reseller account in WHM). Is there anything I can do to fix this problem? Or my hosts can do?
Check this out, snipped
that is a DNS report of one of my sites, how can i/my webhosts fix those errors?
(sorry if i have posted urls again, but i need them for this question! I did not post the full urls!)
[edited by: DaveAtIFG at 2:23 pm (utc) on Aug. 29, 2004]
Check this out, snipped
Can't do anything until we see errors. ;)
-MM
The error that they recieve is as follows:
Gateway Timeout
The following error occurred:
[code=DNS_TIMEOUT] A DNS lookup error occurred because the request timed out during the lookup.
- ends -
Erm, any more info needed?
using Wanadoo on windowsI'm not familiar but a quick search leads me to think Wanadoo is a popular French ISP. If so, and everyone else can connect to your site, Wanadoo has the problem, perhaps with their name server or name server caches... If they provide a custom browser perhaps it isn't yet HTTP 1.1 compatible and can't handle virtual hosting... Or some users need to update their browser.
I have seen another case where an ISP's DNS server (in the US) was unable to look up one specific Canadian host.
If it was a problem with name virtual hosting, the user should get the wrong page, instead of no page at all.
