Forum Moderators: phranque
I had some server management people look at it and they changed the resolv.conf file and said it would fix it but it didn't do anything.
Anyone know the cause or a fix?
I'd call your management people back and get them to verify whether or not your server is resolving any IP addresses. (If not, that can cause major mail problems).
If your server seems to be working properly, then they need to check whether the IP you're connecting to the Internet with reverse-resolves. And if not, that's what needs to be corrected (and it might be your Internet access that's the problem, rather than your Web hosting).