Can't Connect to Server - Trace Route Help please?

Have a trace route, thought I don't know how to interpret really. Help?

[Dlewtek]

I'm on a pc > router > cable modem > big internet.

Thanks to anyone who might be able to tell me if this is bad or good - I can't connect to my website's ftp, and they said it's local - server is fine.

Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst
* Unknown Host * 192.168.2.1 1 1ms
* Unknown Host * 10.XX.XXX.1 2 12ms
Long list of uneeded specifics deleted
destination-host.com 209.XX.182.XXX 16 68ms

[edited by: DaveAtIFG at 3:39 pm (utc) on Dec. 13, 2003]

[jdMorgan]

Dlewtek,

Not sure where you're trying to get to, and posting specific IP's and URLs is frowned on here, but it looks like tracert worked.

However, it looks you're connecting from inside a private network, and therefore you may have to use 'passive FTP' mode to get through your proxy/firewall (at IP 10.**.***.1). How you configure passive mode depends on what FTP application you're using, so look around in the menus and options for whatever program you're using to FTP.

Jim

[robert adams]

I'm guessing here, but the "unknown host" part could mean that your dns is not working. try rebooting the router, release and renew your ip numbers. Try this on your computer also, winipcfg-release all, renew all.

luck,
robert

[Dlewtek]

Ops - sorry for the improper post! As for your suggestions, neither of them have worked. I just can't figure this one out. =(

[bakedjake]

traceroute is not showing an error.

Whatever DNS server you're using doesn't have in-addr.arpa entries for 10.****.****.**** and 192.****.****.xxx. Either put reverse DNS entries in the caching nameserver you're using, or don't worry about it.

Are you having a problem connecting to a specific service or port on destination-host? Can you ping it? Can you FTP at all? Can you connect to port 80 (web)?

It sounds like a firewall somewhere in the way is blocking FTP traffic.