Lotus Notes mail use question

prefixing > to indicate reply

[bill]

I have a person that I correspond with who is not too technically savvy. His company uses Lotus Notes 5.x for e-mail. This person has an annoying habit of using HTML e-mail, and when he replies to messages he simply goes into the body of whatever I have sent him, changes the text color, and writes his message within the same paragraph. This makes for a real nightmare if I or anyone else switches to a plain text format in a subsequent message, which often happens.

Here comes the fun part. I told this guy about the problems with HTML mail, and he says he understands and switches off the HTML....BUT he still keeps replying in the same old fashion.

before

I was thinking that it might be a good idea
to set up some sort of Super User account that
I could access to make changes to passwords
and accounts on-line. What do you think about
this idea? I will check on this. However, I ....

now

I was thinking that it might be a good idea
to set up some sort of Super User account that
I could access to make changes to passwords
and accounts on-line. What do you think about
this idea? I will check on this. However, I ....

See how much fun it is now to figure out where this guy's reply is?

I'm used to working with the > brackets to indicate replies something like this:

What's up?
> Hi Bob
> > Hi Bill

How can I tell this guy to set his Lotus Notes e-mail software to prefix replies in e-mail messages with something?

Also, are there any FAQs or e-mail for dummies guidelines I can point this person to? I just want to show him how to properly format replies in e-mail.

[DaveAtIFG]

This Lotus Notes FAQ site [keysolutions.com] may have some answers for you and if no luck there, they suggest several other resources. You'll need to do some digging though.

[bill]

Thanks for the link DaveAtIFG. boy is that page yellow ;)

That FAQ is a bit more developer oriented than I needed. I was looking more for end-user level stuff. I found a routine you could add to a Domino server that would automatically quote replies, but that's a tad more advanced than my target can handle I'm afraid ;)