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Client cannot get to website

how to troubleshoot?

         

newnewbie1

7:53 pm on Feb 3, 2003 (gmt 0)

10+ Year Member



HI!

I've got a client that cannot get to 1 of my websites. She gets 404 PAGE NOT FOUND. I'm not sure what's going on. I can get to it fine, and so can everybody else...

She works at a college and is going through their intranet to get out to the Internet. I feel certain that this is some type of connectiviy/network problem on their end, but cannot prove it.

How would one go about troubleshooting this?

Mardi_Gras

8:05 pm on Feb 3, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Start by giving the client the IP address of your site and see if they can reach you that way.