Frontpage problems with WinProxy

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Frontpage problems with WinProxy

Girumuu

4:14 pm on Oct 2, 2002 (gmt 0)

First time posting, been lurking for a while, love the board. Got a problem. A client of ours ( we do web hosting ) is unable to access/upload to her site through Frontpage. She has WinProxy installed, but disabled it and it still wouldn't accept her login/password. Tried every which way on our end to try and get that cleared up, to no avail. Anyone know if WinProxy has issues with Frontpage? She also has a satillite connection, would that make a difference? It's giving her a "Needs author premissions" error, and we set her as a full admin on the hosting comp! Any help will be much appreciated.

jdMorgan

4:59 pm on Oct 2, 2002 (gmt 0)

Girumuu,

Welcome to WebmasterWorld!

I also use WinProxy and a satellite connection, but I do not publish with FrontPage. However, I would recommend checking the following configuration options in WinProxy:

Winproxy->Settings->FTP Setup->FTP Proxy Port: 21
Winproxy->Settings->FTP Setup->Use passive mode for all data transfers: check in checkbox

You may also want to investigate settings in:
WinProxy->Settings->HTTP Setup
-and-
WinProxy->Advanced Settings->Firewall

Sorry I can't be of more help - Ositis.com has a fairly decent Winproxy Knowledge Base on their site.

Jim

Girumuu

7:49 pm on Oct 2, 2002 (gmt 0)

Thanks for the advice, went to Ositis's site, they had one question/answer relating, but none of it worked. It's kinda hard 'cus we have to help the client entirely over the phone, because she is in a different state. Might be something she has to iron out with her sat. provider.

jdMorgan

8:03 pm on Oct 2, 2002 (gmt 0)

Your client's use of satellite says it all - Satellite is only preferred for remote areas where cable and DSL are unavailable... I know that's why I use it!

The first thing to do is to find out what the "Needs author permissions" error means. Then follow it from there.

WinProxy adds a firewall between the user and the satellite modem; Any incoming connections from the network must be explicity declared or permitted.

The satellite connection adds another proxy between the user and the network, and may not permit incoming connections on port 80. If Frontpage uses such connections, that could be a problem.

Good luck with this!

Jim

Girumuu

8:11 pm on Oct 2, 2002 (gmt 0)

The 'needs author permissions' error doesn't make sense because it's reffering to the person's access to write to the site on our server. We gave her full admin privilages, which means she could edit any site on our server, to no avail. We tried on our end ( our server is remote from our network; not part of it, in a diff state ) and could access and modify her site just fine. I read a blurb on the Ositis site about Frontpage using a random port when it tries to connect to a site, which can conflict with a firewall. I think she's using sat. for the same reason you are, she runs an ostrich ranch. :) She has a dial-up, but there seems to be a DNS setting configured improperly on her computer, we're going to try and talk her through getting it right. It is a hassle though, she can ( and wants to ) surf fine on the sat. connection, just cant do the essential web work that she has to do.

jdMorgan

9:03 pm on Oct 2, 2002 (gmt 0)

Yes, I figure it has to be a FrontPage thing - I can FTP with no problems thru the satellite connection. I am not familiar with the protocol that FP uses to communicate with the extensions on the host, but that is a suspect area. Maybe the host is telling FP that it's OK to write, but FP can't "hear" that properly.

It might be possible to find a setting in FP that makes it use port 80, 8080, or 21, instead of the random port. Or to force FP to use the Winproxy IP (localhost, i.e. 127.0.0.1:9877 or 192.168.0.1:80, 90.0.0.1:80, etc.) to connect. MS products can be weird about IP and port assignments.

With some background in the computer industry, I know that remote debugging is very painful...

Best,
Jim

Girumuu

2:49 pm on Oct 3, 2002 (gmt 0)

Indeed. What makes it worse is the program we verify with is InterDev, which is almost exactly like Frontpage in terms of how it handles the extensions and whatnot. Only it's NOT Frontpage. We would have to go out and get that specific program and find the proper settings menu to even try something like that. Oh well, her dialup is working for the moment, we'll deal with it when it comes up again. Thanks for the help, Jim.

-Owen