E-Comm - best practices

looking for any info on best practices studies done.

[jsbeads]

I have a running e-comm site. However, I am looking for any info on best practices studies done.

-You know critiques on check out routines.
-Cart/Page Lay Out
-Etc..

Jerry Smith
<snip>

[edited by: NFFC at 3:22 pm (utc) on May 10, 2003]
[edit reason] No sigs please [/edit]

[jeremy goodrich]

There are some usability studies from Witchita university, which regularly publishes on their findings. If you try the site search [webmasterworld.com] I am sure you can dig up a few threads where this has been discussed in the past.

What aspects do you feel that are working on your site? Which are not? And how does your usability compare to others in your industry? Are there any clear patterns / and or standards?

And, then measure your site: are you following these 'standards' or are you going 'against the grain' and if so, do you have a clear reason to design your site that way?

:) Bit more info would really help get the ball rolling here...and, Welcome to WebmasterWorld.

[agile]

Jaokob Nielsen has a good book titled, E-Commerce User Experience [amazon.com].

Alex Gile
<snip>

[edited by: engine at 7:06 pm (utc) on May 13, 2003]
[edit reason] No sigs, thanks, see TOS [webmasterworld.com] [/edit]