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Having to pay for declined transactions, fraudulent credit card attempts, surcharges for corporate cards, monthly gateway fees, statement fees, and all that mess gets old quick.
in response to question about other new features:
finally, in response to concerns about fraud for the new "account-optional" flow, PayPal performs similar fraud-prevention techniques for these transactions as it does for normal 1st-time user transactions.
regards & hope you enjoy the new features...
Now I haven't bothered to log-in and check but it seems odd there has not been an email announcement about it.
I suspect initially it is purely for US Merchants only with later extension elsewhere after successfully trialling in the USA.
Then again no one in the US has reported any official announcement either.
They can use someone else's account, let me drop the item to their temporary address, then when the "real" buyer wakes up, they're gone and there's a huge chargeback.
currently the account-signup-optional feature is available to US sellers and their customers, for Buy Now, Donation, and Shopping Cart transactions. currently it does not apply to eBay transactions, Subscriptions, or Send Money / Request Money transaction -- however we are considering those in the future as well.
we are also looking into extending this availability to non-US merchants in the near future, however i don't have a confirmed release date as yet. sorry about that, but i believe we hope to get it out to other folks as soon as possible.
the other features announced (auto return, color customization, partial refunds) should be available to all geographies.
note: information provided to the seller is the same as before, based on the user's billing & shipping addresses. depending on the seller's choice of payment settings, they can choose whether to ship to addresses different from that on the credit card or not.
Brett: the "PayPal Account Optional" feature can be toggled on or off from your profile setting, under the "Selling Preferences" / "Website Payment Preferences" area at the bottom of the page, below the "Auto Return" setting.
hope this helps,
[edited by: PayPalDave at 8:14 pm (utc) on Feb. 15, 2004]
PayPalDave, two questions:
1) Can we tell from incoming Paypal payment e-mails whether a buyer is registered with Paypal or not?
2) If we have the refund a purchase from a Paypal optional buyer, will the refund appear on the credit card the buyer used? (How many days does it take to appear?)
yes, i believe so. i don't have a copy of a new buyer email in front of me to compare (sorry i'm at home over the long weekend), but i believe a transaction id # in yellow is highlighted for both buyer and seller if the user didn't signup. should also be other identifying info. apologies i don't have all the details in front of me at the moment.
>>2) If we have the refund a purchase from a Paypal optional buyer, will the refund appear on the credit card the buyer used? (How many days does it take to appear?)
good question, sorry i don't know the answer to that one. i do know that the refund does go back on to the credit card, not into a PayPal account.
one note: i believe our new partial refund feature won't work for a non-account buyer, since it requires a PayPal account to accept. full refunds are enabled for all buyers however.
For those of use who prefer plain text e-mail, I hope there is a way for us to distinguish between payment from Paypal and non-Paypal account holders ("other identifying info"). This is important so we can accurately communicate to our buyers in case we need to provide refunds.
i'm checking on this with product (sorry, i'm home over the long weekend... doing some board monitoring from here ;)
Andy -- don't believe this is available for Canada merchants just yet, but we do hope to make it available for non-US merchants very soon. don't quote me, but likely Canada would be first on that list...
Also, what are all the credit card types Paypal accepts? VISA, Mastercard, etc.
Do I need to change anything on my end to have this feature for my site? I use the shopping cart.
Thanks! I can't wait to give my customers this information!
you may want to visit our site to see more about the questions you ask above. try:
and also check out the Merchant Tools Guide noted at the bottom of the page.
re: the PayPal Account Optional setting, i believe the answer is yes a non-account buyer can make multiple purchases.
Rolling this out to non-US users is a top priority. The International team was very busy with paypal.de and ELMI.