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SSL error message

- site visitor using MAC gets error when accessing SSL area



4:07 pm on Mar 6, 2001 (gmt 0)

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Anybody ever run into a situation where a website is SSL-enabled [40-bit] and the certificate is valid for another 6 months... however a user using a MAC keeps getting the following error within his browser when trying to enter the SSL-enabled portion of the site:

"The identity certificate is invalid."

We're using BrowserHawk, so if any browser out there didn't support SSLs, a message would be given to the site visitor informing them to download a newer browser.

Just wondered if anyone else encountered this message for a similar situation. It's for a high-traffic site and the site needs optimized for ALL browser types possible. Thanks for any assistance.


5:01 pm on Mar 6, 2001 (gmt 0)

Administrator from US 

WebmasterWorld Administrator brett_tabke is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month

joined:Sept 21, 1999
votes: 28

I have run into it before where the certificate file was corrupt on the users side. They fixed by removing the browser and and the old directory (some browsers will leave the certificates behind after install) and reinstalling.