Forum Moderators: skibum
Their message stated that reporting could be delayed 24 hours but does that mean the reports tab would be unavailable for 24 hours or when the tab is up the stats will be delayed?
Anyone else have an off day/weekend?
1. The stats from one of our merchants show the difference between Event & Post is from 12 to over 24 hrs. Nornally this delay is about 2 hrs.
2. There is no sale records for one of other merchants in the last three days although I hardly have no-sale day in the last two months. I made over 100 sales each month. Three days with no sale, hardly to beleive.
It's an extremely confusing interface.. They should have left it alone the way it was.. just when I started to get used to their interface, they go and make it even harder.
Although the website seems to be quite unstable. I periodically get the message: "Cannot find members.cj.com"
AG
Their new reporting interface is slooooooooooowwww too. They should have left well enough alone.
wellzy
If I owned a huge portal like cj and my engineers had screwed up a software release this bad, people would be losing their jobs.
My balance went up yesterday.... but I have no way of seeing what the transaction where. #*$!?
Home-->Review New Transactions -->Modify Query (for the day range)
According to CJ:
Commission Junction always makes best efforts to issue payments to publishers on or around the 20th. Publisher payments for this month’s pay cycle are being issued on Monday, August 22nd, thru Wednesday, August 24th. If you are on direct deposit, note that the time required for direct deposits (BACS payment) to post will vary by bank and country of residence. Checks (cheques) will be issued in this same time frame. Postal times for delivery will vary.Also there may be reporting delays today. This is because we are reprioritizing resources towards payment processing, which we feel would be our clients' preference.
Heres a crazy idea. Don't make major changes to the site right when checks are supposed to be processed. Maybe you could have waited till the day after checks were mailed?
What a mess...
Heres a crazy idea. Don't make major changes to the site right when checks are supposed to be processed. Maybe you could have waited till the day after checks were mailed?
I agree. Not only that, but I have no idea what my check will be. The figure I'm showing for pending commission is less than it was the day before the update started. It is alot lower.
wellzy
Heres a crazy idea. Don't make major changes to the site right when checks are supposed to be processed. Maybe you could have waited till the day after checks were mailed?
I bet they have no problem collecting on time. Last few months have been crazy w/ CJ's payments... I'm generally not one for conspiracy theories but it looks like they are either reaping the benefits of a few extra days' interest or are having trouble meeting payout demand.
Lately I've moved whatever I could away from CJ to smaller networks. Better conversions, better cpas, better offers, and AMEN for weekly wires, especially when CJ can't even handle once a month any more.
Have they ever heard of testing something this massive before rolling it out? And now payments are going to be delayed.. This is indeed a mess...
I think they are not tracking properly even though they say they are or advertisers are taking advantage of the lack of reporting and are not reporting the conversions.
I have noticed several times my balance will jump up significantly, then I can't find any sales to support that jump, then a day later the balance will drop down again.
I don't like unexplained changes to my balance, higher or lower.
