Tracking problem due to cookie

[Porkchop]

I recently had trouble with the only 2 sales I myself placed through my commission junction links. Neither one went through and I received manual commission entries after speaking to the affiliate managers at both sites.

To make a long story short....cj came to the conclusion that the problem was with my cookies and that I should clear them all out before I place an order from my own computer.

Can someone explain? If I clear them all out....the next time I visit that site will it just put the cookie back on?

[HughMungus]

It should.

Are you sure the problem is with someone else's cookie or is the problem that your browser settings don't allow cookies. I asked about this a few weeks ago -- I noticed that some browser settings negate cookies and I was wondering about its effects on affiliate sales. I don't think I ever got an answer.

[Porkchop]

The problem is suppose to be with my computer. I hope it is just my computer and not others and that could mean I am missing a lot of other sales.

My computer allows cookies. When I do my system maint. to clean out temp files I leave my cookies on there.

I make sales off and on on cj but usually with the same merchants. I hope that is just the popular stuff and not me missing out on other merchant sales due to bad cookies.
Some days you have to wonder because I will see all these clicks and no sales.....

[Catalyst]

Check to be sure both merchants are P3P compliant. If the sites are not P3P cmpliant or the formatting is wrong then cookies may not get stored for anyone using IE 6. This is OLD news but tons of merchants still are not compliant and don't even realize it. One merchant I know had affilate sales increase by 20% after they fixed the P3P issue. There are lots of other cookie issues that could be going on too. Do you have any ad blockers or a firewall on your system? They could also block cookies.

To find out how more read: [w3.org...]

Hope this info helps, Linda

[edited by: Drastic at 2:01 am (utc) on July 29, 2004]

[Porkchop]

Thank you...I am going to read up on that.
If this would be a problem wouldn't commission junction see to it that their merchants know about this?

[nativenewyorker]

Porkchop said:

Some days you have to wonder because I will see all these clicks and no sales.....

Occassionally you will see a spike in clickthroughs and impressions. Don't assume that they are human visitors. They may be the result of some rogue spider or crawler.