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CJ kicked me

Account Deactivated

   
2:04 pm on Feb 2, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Haven't focused on them too much and did not generate any revenue with them in many months but closing my account is a bit weird to put it mildly.

On top: they do not have ANY way to be contacted except of phone (800 numbers which I can not reach from my country).

Can anyone help with an e-mail address or number from CH?

4:01 pm on Feb 2, 2006 (gmt 0)

10+ Year Member



I have been deactivated from cj for two times already. I applied again and was accepted for the third time. I am expecting to be deactivated again since I don't do anything on my account:-)

I was about to start promoting cj through ppc but realized that most of the advestisers are from the US and Europe and if you're from asia you will be rejected from joining them automatically. In order to be able to join, I have to write the affiliate managers and need to show them my website. So I'm working on a website right now that I'll be using to promote cj links, but it has been months already and haven't finished yet due to lack of motivation.

4:27 pm on Feb 2, 2006 (gmt 0)

WebmasterWorld Senior Member jomaxx is a WebmasterWorld Top Contributor of All Time 10+ Year Member



They're idiots. I'm what I would consider to be a super-affiliate and I've been disabled twice for inactivity. After the second time I wrote them off, and whatever merchants are using them are not even on my radar.

Apparently they have reduced the period to 30 days before declaring an account inactive. I've been in this business 7 years, and IMO a 1-month horizon is just too short-sighted for words.

If you want to jump through hoops for CJ, you can find a so-so program and give it some exposure in a corner of your site, just to get one sale every so often. Simply logging in on a regular basis might help, but I'm not sure about that.

8:04 pm on Feb 2, 2006 (gmt 0)



<<IMO a 1-month horizon is just too short-sighted for words.>>

It's incredible. It baffles me.

8:56 pm on Feb 2, 2006 (gmt 0)

10+ Year Member



CJ did me a favor when they deactivated me. I had already started working directly with the only merchant that generated regular sales, and the deactivation motivated me to remove links and banners that were bringing in no money!
11:32 am on Feb 3, 2006 (gmt 0)

10+ Year Member



If you had barely any activity, can you blame CJ for booting you?

They are working out well for me, with income of 20+ GBP daily.

4:54 pm on Feb 3, 2006 (gmt 0)

WebmasterWorld Senior Member jomaxx is a WebmasterWorld Top Contributor of All Time 10+ Year Member



Yes. Yes I can. :-)

Because it costs virtually zero to leave an account in some kind of usable status. Because normal companies try to make it easy to do business with them. Because they started debiting the unpaid balance in my account without any warning (although I was aware of the policy and that it would happen sooner or later). Because AM is a real business and serious affiliates don't just slap up CJ banners at random. Because there's a difference between an account that has never had even one sale, and one that formerly brought in thousands of dollars a month.

Sorry, it's been a while but you can see I'm still ticked off about it. I really really hate being disrespected, and that's how interpret what happened.

5:24 pm on Feb 3, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I don't really get it why CJ deactivates accounts. My account was closed last year because of inactivity. I had used some of their affiliates and after a couple of months of inactivity I wasn't able to login anymore. My account was gone, without any warning e-mail.

Like jomaxx says it costs CJ nothing to leave these accounts open, so I don't get it why they do these kind of bull#*$!.

6:20 pm on Feb 3, 2006 (gmt 0)

5+ Year Member



CJ just kicked a few of my friends out last week. FYI, my friends are active advertisers with over few thousands payout monthly. Below are the copy of email sent by cj. They sent an email asking why and CJ asked them to answer a "Software Questionnaire".
If CJ really terminate their account after 15 days, lets say on 14/feb/06, will they still receive their payout for Jan on 20/feb/06? Thanks

<Sorry, no email quotes.
See Terms of Service [webmasterworld.com] #9>

[edited by: tedster at 7:55 pm (utc) on Feb. 3, 2006]

6:30 pm on Feb 3, 2006 (gmt 0)

WebmasterWorld Senior Member jomaxx is a WebmasterWorld Top Contributor of All Time 10+ Year Member



Dunno. This is a different situation from being kicked out for inactivity.

If it was a few people you know, then they probably have something in common, probably something about their marketing that is somehow not consistent with CJ's TOS. Bidding on trademarked names? Unsolicited email? Spyware? Buying "bulk" traffic? Opening merchant windows without the user explicitly clicking on a link? High proportion of fraudulent sales? Self-purchases where prohibited by the merchant? These are all just guesses.

7:12 pm on Feb 3, 2006 (gmt 0)

10+ Year Member




At one point I earned 5 figures a month and they booted me for a lack of activity 6 months later. The reason I had no activity is that I always try to find stand alone programs as the payouts are better and the service is far superior. I reapplied and now I am working with a credit repair and some payday loan companies.

The tracking seems to be accurate but the payouts are around half of what other companies pay me. The reason I keep them up is to give people options.

I dont know why some people love CJ so much they are not a nice bunch to do business with, and they treat everyone like garbage.

3:06 am on Feb 4, 2006 (gmt 0)

5+ Year Member



My account was deactivated last week. I have been a x,#*$!x per month affiliate for several years. Apparently they sent me an email with some promotional questions, which I never received. So after 30 days they deactivated my account.

To their credit, I called their 1800 number and spoke to some very supportive people. I would ask for Hillary. She seems to have her act otgethre. It took three days but I did get my account reactivated.

CJ sucks, but they do have some better datafeeds than linkshare. But linkshare has a better program, and I've been moving more towards linkshare in recent months.

8:33 am on Feb 4, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Many thanks for all responses, supports my impression and decision. Have been wandering around between cj, ls, performics (connectcommerce today) and shareasale which I kindoflike cuz they are not too large and arrogant yet and really try hard in improvements.

Anywhoo, I'll forget cj and concentrate on direct merchants with links that do not disappear under the high secure Norton ad block regime.

CJ and folks should know and feel that their only base of existance is us. Made thousands with them, just kicking partners while they restructure and might take a year to come back strong will hurt them big time in the long run I hope.

1:22 am on Feb 7, 2006 (gmt 0)

5+ Year Member



i got kicked too, just discovered today. Have been inactive, but thats cause most of the merchants they have dont suit my site
11:05 am on Feb 7, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Just received a message from them after my contact that states that deactivated accounts are not eligible for reactivation.

OK. Screw you CJ! I'll be happier without you.

12:14 pm on Feb 7, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



You know that they announced last year that they would be charging money to accounts that have no activity over a period (I thought it was 3 months but I shall check again). I was charged 7 last month but not shut down since my account is still in credit.

As far as I remember, activity is just 1 earning click over the period.

4:53 pm on Feb 8, 2006 (gmt 0)

10+ Year Member



I personally hate CJ but they have a lot of merchants so sometimes it's worth throwing up a link just to satisfy my curiosity about a certain product... and that is the one and only reason I am with them.

I also got booted, not for inactivity but for no reason at all. I was sending them 100s of clicks daily... apparently not making any sales, even after several thousand clicks. I don't trust their reporting, I don't understand how several thousand legitimate clicks would result in no sales (all visits were delivered by search engines!)...

No big deal though, after I saw how little they actually cared for my hard work and partnership, I quickly changed to other networks and started making great cash, thanks CJ! ;)

7:33 pm on Feb 9, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Back in the golden days when I sent them #*$!'s of clicks a day there was much fuzz about them collecting instead of forwarding commission.

Something has always been phony about them and they never really attempted in a Google-like way (pro-active I mean and forthcoming to their "partners") to come clean.

I just hope we all find better options.

8:14 pm on Feb 11, 2006 (gmt 0)

WebmasterWorld Senior Member 5+ Year Member



So CJ is now shutting affiliates off?
Thought they were in the business of making money...
9:10 pm on Feb 13, 2006 (gmt 0)

10+ Year Member



Hi, the same happened to me last week. They won't re activate it for you either. You'll have to reapply using a new email account.
9:26 pm on Feb 13, 2006 (gmt 0)

10+ Year Member



Wow, am I hearing, then, that if you have a month with no earnings at CJ they'll just cut you off?

Even if you were earning thousands a month previously?

I gotta get me a new network. CJ has done okay for me, but not thrilling. Still, I'd hate to lose that income because of one bad month...

JK

10:03 pm on Feb 13, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



This is a bit worrying ,

And with no reassurance as to why so many publishers are being dropped will need to look for alternative , I currently run 4 affiliate companies programmes but do not wish to be caught out due to testing other options which can take longer than a month

any chance of CJ rep explaining any new or old rule changes we as publichers need to be aware of

steve

10:18 pm on Feb 13, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



What I don't understand is...how can someone go from earning big money to earning nothing on CJ. I guess you'd have to be 100% PPC for that to happen, right?
10:32 pm on Feb 13, 2006 (gmt 0)

10+ Year Member



FourDegreez: For me, I had a few programs that were converting fabulously. One discontinued their CJ relationship and started their own internal affiliate program. Later, the others dropped out or were deactivated for whatever reason. I tried a few other similar programs, but just wasn't getting the conversions I hoped for. I had other projects at the time, and Adsense was doing well, so I just got rid of the CJ links and didn't bother looking through CJ for other programs. (These were all site links, not PPC.)

Recently (in the last few months) I decided to dust off CJ again, and have found a few programs that are again converting.

So ... that's one way you can go from lots to zero with CJ without depending on PPC. :-) (I had also tried PPC with various CJ programs, but never had any luck, so I stuck with the site links after that.)

JK

10:52 pm on Feb 13, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



zivkovicp:
sending them 100s of clicks daily... not making any sales

My exact experience, although now over a year ago.

I stood it for a week or so; zero response from support, so booted them off my site. Then got a virus in an email from their system a few weeks later (unique email address - their computers were compromised). What a company!

Others here report receiving income on affiliate sales. In 5 years I have never received a penny, yet (literally) millions of clicks.

7:15 am on Feb 14, 2006 (gmt 0)

WebmasterWorld Senior Member jomaxx is a WebmasterWorld Top Contributor of All Time 10+ Year Member



FWIW, it took me a while but I found a way to get to CJ's publishers' agreement (Google "Publisher Service Agreement"), and it appears to say that you can keep your account alive by having a transaction OR by logging in at least once a month.

But it also says that after 6 months of no transactions, an unspecified dormant account fee will be charged each month -- until you hit zero dollars, at which time you will be deactivated. Oh well, at least they don't keep your account open after you go into the red and allow you to you pile up debts.

 

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