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On top: they do not have ANY way to be contacted except of phone (800 numbers which I can not reach from my country).
Can anyone help with an e-mail address or number from CH?
I was about to start promoting cj through ppc but realized that most of the advestisers are from the US and Europe and if you're from asia you will be rejected from joining them automatically. In order to be able to join, I have to write the affiliate managers and need to show them my website. So I'm working on a website right now that I'll be using to promote cj links, but it has been months already and haven't finished yet due to lack of motivation.
Apparently they have reduced the period to 30 days before declaring an account inactive. I've been in this business 7 years, and IMO a 1-month horizon is just too short-sighted for words.
If you want to jump through hoops for CJ, you can find a so-so program and give it some exposure in a corner of your site, just to get one sale every so often. Simply logging in on a regular basis might help, but I'm not sure about that.
It's incredible. It baffles me.
Because it costs virtually zero to leave an account in some kind of usable status. Because normal companies try to make it easy to do business with them. Because they started debiting the unpaid balance in my account without any warning (although I was aware of the policy and that it would happen sooner or later). Because AM is a real business and serious affiliates don't just slap up CJ banners at random. Because there's a difference between an account that has never had even one sale, and one that formerly brought in thousands of dollars a month.
Sorry, it's been a while but you can see I'm still ticked off about it. I really really hate being disrespected, and that's how interpret what happened.
Like jomaxx says it costs CJ nothing to leave these accounts open, so I don't get it why they do these kind of bull#*$!.
<Sorry, no email quotes.
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[edited by: tedster at 7:55 pm (utc) on Feb. 3, 2006]
If it was a few people you know, then they probably have something in common, probably something about their marketing that is somehow not consistent with CJ's TOS. Bidding on trademarked names? Unsolicited email? Spyware? Buying "bulk" traffic? Opening merchant windows without the user explicitly clicking on a link? High proportion of fraudulent sales? Self-purchases where prohibited by the merchant? These are all just guesses.
The tracking seems to be accurate but the payouts are around half of what other companies pay me. The reason I keep them up is to give people options.
I dont know why some people love CJ so much they are not a nice bunch to do business with, and they treat everyone like garbage.
To their credit, I called their 1800 number and spoke to some very supportive people. I would ask for Hillary. She seems to have her act otgethre. It took three days but I did get my account reactivated.
CJ sucks, but they do have some better datafeeds than linkshare. But linkshare has a better program, and I've been moving more towards linkshare in recent months.
Anywhoo, I'll forget cj and concentrate on direct merchants with links that do not disappear under the high secure Norton ad block regime.
CJ and folks should know and feel that their only base of existance is us. Made thousands with them, just kicking partners while they restructure and might take a year to come back strong will hurt them big time in the long run I hope.
As far as I remember, activity is just 1 earning click over the period.
I also got booted, not for inactivity but for no reason at all. I was sending them 100s of clicks daily... apparently not making any sales, even after several thousand clicks. I don't trust their reporting, I don't understand how several thousand legitimate clicks would result in no sales (all visits were delivered by search engines!)...
No big deal though, after I saw how little they actually cared for my hard work and partnership, I quickly changed to other networks and started making great cash, thanks CJ! ;)
Something has always been phony about them and they never really attempted in a Google-like way (pro-active I mean and forthcoming to their "partners") to come clean.
I just hope we all find better options.
And with no reassurance as to why so many publishers are being dropped will need to look for alternative , I currently run 4 affiliate companies programmes but do not wish to be caught out due to testing other options which can take longer than a month
any chance of CJ rep explaining any new or old rule changes we as publichers need to be aware of
Recently (in the last few months) I decided to dust off CJ again, and have found a few programs that are again converting.
So ... that's one way you can go from lots to zero with CJ without depending on PPC. :-) (I had also tried PPC with various CJ programs, but never had any luck, so I stuck with the site links after that.)
sending them 100s of clicks daily... not making any sales
I stood it for a week or so; zero response from support, so booted them off my site. Then got a virus in an email from their system a few weeks later (unique email address - their computers were compromised). What a company!
Others here report receiving income on affiliate sales. In 5 years I have never received a penny, yet (literally) millions of clicks.
But it also says that after 6 months of no transactions, an unspecified dormant account fee will be charged each month -- until you hit zero dollars, at which time you will be deactivated. Oh well, at least they don't keep your account open after you go into the red and allow you to you pile up debts.