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After CJ's records failed to show all my clicks convert into revenues, I emailed them and they said it was due to the fact that I had not placed the link correctly on my website!
How is that possible? The banner is on top of my website and loads just fine and goes to the affiliate's site when you click on it. I mean how can you place a link incorrectly when it shows and loads properly?
Is this happening to someone else too and what can one do about it?
Mine is a pay-per-lead program and my site averages around 15 to 20 clicks daily but shows only 4-6 leads. Could the rest of the viewers be clicking on the banner ad and then leaving after being asked to fill a registration form? The landing page opens in the same window and the viewer leaves my website and can return only by hitting the back button. I have not chosen the Encrypt link, Hide tracking code and other options.
In fact, CJ mailed me once asking me why there was such a gap between my clicks and leads and I repled saying they should know, not me!
Well, it sure beats me. Is there anything at all I can do to set this right? Or is is just another case of CJ not reporting all leads?
You can also try opening the link in a new window (if allowed) to make it marginally less likely people will back out before completing the form. If it works, keep it that way. If not, change it back.