Firefox has died

all I did was upgrade it

[kaled]

I've been using FF 0.92 however, I had a copy of FF 1.0PR already downloaded so I decided to install it - BAD IDEA. The only thing that worked was the auto-update feature. Menus, buttons, etc were all totally unresponsive. So I downloaded the latest version and installed it (after uninstalling the previous version) and still nothing works.

Any thoughts?

Kaled.

[MatthewHSE]

Did you install to a separate directory AND create a new profile?

If not, that particular upgrade probably would cause problems, particularly depending on what other upgrades or extensions you had installed previously.

[kaled]

I installed in the same directory. However, one major crash and a system restart later, it seems to be working again. Fingers-crossed, it'll continue to work.

Kaled.

[Orbite]

Firefox 1.0PR is a Preview Release, or as anyone else calls it, it's a beta version, not fit for daily use but for test purposes.

Directly from Mozilla website:

Firefox Preview Release (henceforth refered to as PR) is a Technology Preview. While this software works well enough to be relied upon as your primary browser in most cases, we make no guarantees of its performance or stability. It is a pre-release product and should not be relied upon for mission-critical tasks.

1. Completely uninstall Firefox.
2. Download and install Firefox 1.0 release
3. Create a new profile

[kaled]

Firefox 1.0 is working now but it did fail again and required a restart (of FF not the whole computer this time).

I suspect the problem is somehow related to the auto-update feature.

Just for the record, I'm using Win2000 at the moment.

Kaled.

[piskie]

I remember seeing a "FireFox Uninstaller" somewhere that removes all the leftoves from places like "dcuments and Settings" etc just for this reason. You will have to search for it though, because I can't remember where I saw it.

[MatthewHSE]

It's not necessary to completely uninstall FireFox (at least not if you use the .zip versions). Just install to a different directory (I put all my FireFox versions in subdirectories of a FireFox directory) then, when it's installed, create a shortcut to the firefox.exe file. Right-click your shortcut, choose "Properties," and in the "Target" box, type -Profilemanager after the path. Click your shortcut to open FireFox, create a new profile, and let FireFox start. Close the browser and transfer your bookmarks, passwords, history, etc. Then start FireFox again. This time select your new profile, then choose the box to not ask at startup. You can now remove the -Profilemanager bit from the shortcut target. Now you can begin reinstalling extensions.

The whole upgrade process normally takes me about ten minutes; not bad, all things considered.