At least YPN has decent customer service - to date. Anyway, I told them I didn't see any impressions or earnings for 11/8 and what's going on? They said they were terribly sorry and to check my account because everything is good now. However, it's a good twenty percent below my normal take. If I owned a company and my systems screwed up, I would build up some goodwill by rectifying the situation with a solution beyond my customer's expectations. Then again, I don't have a multi-billion dollar, publicly traded company, so what do I know - not a whole lot I guess.