Welcome to WebmasterWorld Guest from 18.104.22.168
Forum Moderators: bill
I'll preface this by saying that I am already a regular user and lover of Firefox. No need to move this thread in the direction of "why not to use Internet Explorer 6.0", k? :)
Starting in just the past few weeks....when I use Internet Explorer (IE)...(and I have installed up through service pack 2)....when clicking on links (no set pattern...some through Yahoo email, some on websites, etc.).....
...about 50% of the time IE freezes up...and I have to use the Windows Task Manager to close it.
A review of the Windows "event viewer" shows that the error is always the same "hung app".
I already had AdAware and AdWatch installed...and they always have run each night...along with Microsoft Spyware scans...and along with PC-cillin nightly scans....and both before and after this problem started on IE....nothing has ever come up on any of the scans I run each day that would indicate that "malware" was a problem. For now, please assume that my system is clean, k?
I have a slight suspicion that the Yahoo toolbar (version 6.0) that I installed via the Yahoo Messenger (version 7.0) installation might have something to do with it....but I'm not nearly convinced of that. I have always used Yahoo Toolbar in the past...like it for the direct "save to MyWeb" feature....and have never had a problem....for a long time.
So...have any of you dealt with...and identified the cause of....the "hungapp" problem?
Assuming that you're technically competent to do so, I'd recommend using a combination of TCPView, FileMon, RegMon and ProcessExplorer from [sysinternals.com...] to investigate the state of the application when the hang occurs. With a bit of luck you'll trace it back to specific file or network activity, or find the thread that's either hung up or is chewing CPU.
[sysinternals.com...] gives an example of using the tools to solve a similar problem.