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Pop-up Windows

Use them or are there alternative solutions

         

graywolf

3:33 pm on Dec 24, 2002 (gmt 0)

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Curious what the current opinion is on using pop-up windows to convey information not advertising. For example holiday cut-off shipping dates, or other information (shipping policies/refund policies, etc) during a checkout process. I still pop a small information window so I don't derail the checkout process, but I am concerned about software that blocks this functionality. If anybody else has any other ideas Let me know about them.

rcjordan

3:44 pm on Dec 24, 2002 (gmt 0)

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I use a pop-up blocker and can tell you from experience that sites using pop-ups for additional navigation will need to rethink their strategy. I buy quite a bit online but still find myself disoriented in the checkout until I remember to disable the block.

IMO, straight links to secondary info pages is the safest strategy now. If a webmaster is the type that worries whether X percentage are visiting his site with javascript disabled, then I believe he'd better consider the fact that an even greater percentage will be armed with ad-blockers.

(BTW, godaddy just started offering a pop-up blocker. This issue has become one of enhanced customer service.)

gsx

3:52 pm on Dec 24, 2002 (gmt 0)

10+ Year Member



I have the same problem. Use a pop-up for navigation and it is goodbye site (except for one or two exceptions that are excetionally important for me to run my business) - these are all blocked via Norton Firewall, though you have to manually set up exceptions which takes a while, then you have to reload the page and click again. All taking time, meaning goodbye website in 99% of cases. I did buy something online the other day, but the site used pop-ups when you clicked on add to basket (it was in the status bar) and I could not be bothered to adjust the exceptions, so I bought it elsewhere in the end.

Point two: in the rare occasions when this happens; as soon as a pop-up appears, my mouse goes onto autopilot and the little cross in the top right corner is click upon. Usually faster than the pop-up page has had a chance to load any part of it. Sometimes, even Alt-F4 is pressed. So you can never guarantee that the pop-up will be seen, for shipping policies/cutoff dates - this is not a good idea. The simple big text is often better.

graywolf

3:53 pm on Dec 24, 2002 (gmt 0)

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where would you prefer to see the information? We know people are looking for it in the checkout process, but i don't want to send them off somplace else. The only soultion i have seen is on amazon where they list it on the bottom of the page. This goes against the "button gravity" principle but it's all I've seen.

rcjordan

4:04 pm on Dec 24, 2002 (gmt 0)

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>where would you prefer to see the information?

If you're going to keep the info on-page, then I think that a right-hand column is ideal for mission-critical info since it's positioned by the scroll bar.

tedster

4:06 pm on Dec 24, 2002 (gmt 0)

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I use pop-ups on many sites for added information - but I always create the link like this:

<a href="newpage.html" onClick="popup('newpage.html');return false;"></a>

That technique serves up a regular page to the javascript disabled (and the spiders!) but a pop-up page to the majority.

Some pop-up blockers only block "automatic" pop-ups, and allow pop-ups generated by user action. That's the way I'd like to see them all work, but in the mean time my technique serves pretty well.

rcjordan

4:13 pm on Dec 24, 2002 (gmt 0)

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>I use pop-ups on many sites for added information

Heh! I know you do, tedster. I've been expecting you in this thread. Have you tried your code against panicware?

kevinpate

4:48 pm on Dec 24, 2002 (gmt 0)

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My view on pop-ups. Irrespective of intent or content, pop-ups and unders are one hair more annoying than a very annoying ad (cartoonish little space craft) that seems to get repeatedly crammed onto my screen.

Popups = me popping out.

tedster

5:18 pm on Dec 24, 2002 (gmt 0)

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Have you tried your code against panicware?

Well, I wish you hadn't asked that, rc. I just tried Panicware and I see that it blocks both the pop-up script AND the regular link from functioning. At least it's easy enough to toggle.

That is not a well thought-out app, in my book, but there we have it. Much better is Opera's pop-up blocker which still allows the regular link to work.

tedster

5:24 pm on Dec 24, 2002 (gmt 0)

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Irrespective of intent or content, pop-ups and unders are one hair more annoying than...

I should make it clear that these pop-ups I use are activated by clicking on a link - there's nothing automatic about them. I also despise anyone serving me a new window when I didn't ask for it.

The user input from these sites I developed with "opt-in" pop-up windows has been very positive, with a specific focus on ease of use. I'm sure hoping that the blocking craze doesn't get TOO big. So far, no problems for us - these clients are doing very well.

rcjordan

5:27 pm on Dec 24, 2002 (gmt 0)

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>I wish you hadn't asked that, rc

I knew you wouldn't like it, tedster. Opera, as much as many pros here like it, just isn't statistically significant when it comes to JohnQ. Unless you're the type to dismiss percentages of traffic as being too hard to reclaim (and I know you're not), with something like 2 million downloads, good app or bad, this one has to be on your radarscreen. And that's just panicware.

graywolf

5:41 pm on Dec 24, 2002 (gmt 0)

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Will this code still work?

<a href='page.htm' target='target1'>link</a>

I know the window won't be as well controlled but I still think its best to pop a window for some cases (ie showing a larger detailed picture of a product)

jimbeetle

5:50 pm on Dec 24, 2002 (gmt 0)

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I've been wanting to use pop-ups for additional info, maps etc., but decided not to years ago because of AOL's annoying habit of resizing windows every time a pop-up comes along -- and much of our traffic comes through AOL.

Is using CSS and layers a viable alternative? Maybe making visible something that looks like a pop-up complete with the close box 'x'. Would have to watch overhead but there might be workarounds for this.

And there's always that dang cross-browser compatibility. Oh well, just a thought.

Jim

tedster

5:52 pm on Dec 24, 2002 (gmt 0)

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graywolf - yes, that code works. It's just new windows opened with javascript that are blocked by Panicware.

I'm wondering about Earthlink now -- they're advertising pop-up blocking on TV. Anyone know how it works?

tedster

5:56 pm on Dec 24, 2002 (gmt 0)

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Is using CSS and layers a viable alternative? Maybe making visible something that looks like a pop-up complete with the close box 'x'.

In some situations, yes. But I've got pages with 50 or 60 pop-up boxes that can be triggered by the user's click. Placing that much content in one HTML document would be prohibitive.

rcjordan

6:23 pm on Dec 24, 2002 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



>Earthlink

I'm an earthlink subscriber but haven't used their blocker. (Yes, they were advertising it quite heavily for a while --a service enhancement.) So, we have AOL, Earthlink, Godaddy, Panicware, and scores of other vendors distributing all flavors of blockers (ummm, shall I venture that cookies big are on the nuke-em list, too?).

kevinpate

6:30 pm on Dec 24, 2002 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



> I should make it clear that these pop-ups I use are
> activated by clicking on a link

Ahh, those are not annoying. I've never even considered that type of set-up as being a pop-up. After all, whenever anyone clicks a link, he or she is expecting it to transfer the focus to different content.

It's the attitude of some sites and companies with their "here, look at this right now cause I'm saying you have too, muwhahahahaha, click the x will ya? Fine, here's another and maybe even another just cause I can" attitude that will send me and my wallet sweeping across the web prairie to their competitors.

gsx

10:50 am on Dec 25, 2002 (gmt 0)

10+ Year Member



Norton pop-ups are altered by changing your JavaScript code:

<a href="newpage.html" onClick="popup('newpage.html');return false;"></a>

May be altered to <a href="newpage.html" onClick="popup(!'newpage.html'!);return false;"></a>

Thus it gives you a JavaScript error (and this looks bad to users, but many people have the errors switched off and now do not understand why they can't view your refund policy - no policy=no purchase). Best option is to avoid pop-ups at all costs. They will cost you conversions.

Mohamed_E

2:17 pm on Dec 25, 2002 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Tedster,

I installed the Earthlink popup blocker as soon as it was available. Imperfect software, but works for me.

It defines anything that opens a new window to be a popup, so by default would block clicks on related threads here at Webmasterworld. I very much hope that a later version will be coded more intelligently, it is unwanted popups that I object to, not opening a second window.

BUT it allows two mechanisms to bypass that:

  • For sites like Webmasterworld that have no "bad" popups I can allow all popups in an easy configuration window.
  • For sites that have "bad" popups I can disable popups by default, but enable those I want by doubleclicking on the link.

Note that I do not get a chance to enable useful spontaneous popups, all I see is a red clenched fist every time one is killed.

And, as mentioned elsewhere in this thread, I have Cookie Pal to block unwanted cookies :)

tedster

4:16 pm on Dec 25, 2002 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I recently upgraded to the 2003 version of Norton Internet Security, and its pop-up blocker is very well behaved. Only automatic pop-ups are blocked, and onClick scripts that open new windows work just fine. Now that's a sane utility.

Just to keep the voices in my head from screaming at me, I think I'm going to drop a note to Panicware, Earthlink and any others I find whose code is written too broadly (and too lazily, I might add.)

rcjordan

3:40 pm on Jan 11, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



credit where credit is due, this from geekvillage.com:

Netscape 7.01 [download.com.com]

This update adds Popup Window controls, allowing you to suppress pop-up ads when browsing.

txbakers

11:50 pm on Jan 11, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I use tedster's type of popups - the use has to click to bring them up.

I find them very useful for small informational bits of information and for small forms.

I don't want to remove the originating page from the screen, so the smaller window works wonderfully.

There are no automatic popups or unders.

tedster

12:07 am on Jan 12, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



A big concern for me is the "too broad" blocker - ala panicware - that doesn't even allow the reqhular link to work when it blocks the onclick script. From what I have seen so far, most are much better behaved. Haven't tried the very latest Mozilla, but earlier versions have been fine. Phoenix .50 allows user clicked pop-ups to appear, just not auto-generated ones. The original release of Netscape 7 was OK, but I haven't checked the latest.

I've also tested the most recent Norton blocker (2003). There's no javascript error generated by it and the regular link stays functional.

I think my approach will remain safe -- there are too many reasons for blockers not to nail that method.

rcjordan

8:28 pm on Mar 12, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Better test this one, tedster

AOL joins anti-pop-up ad parade [msnbc.com]

[webmasterworld.com...]

ilostmytruelove

3:27 am on Mar 13, 2003 (gmt 0)



i use a free popup stopper called noads.exe it works with opera, netscape and ie.

Caroline Chaudhary

tedster

3:46 am on Mar 13, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Welcome to WebmasterWorld, ilostmytruelove

How does that noads.exe blocker work on user clicked pop-ups -- as opposed to automatically launched ones? I'm having trouble with the installation so I can't test it for myself.