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You have to contact them directly pointing out the fact that you believe you had a penalty, what you think caused it, what you have done to rectify it, that you will never do it again and can they review your site - pretty please!
I used firstname.lastname@example.org as the contact email.
As for re-indexing, if the penalty is lifted, that will depend on spidering cycles.
Until we started paying them! Now we are a primary source of income!
The only really new thing to come out is the dislike of affiliate links and a stronger hunt for artificial crosslinking along with duplicate content sites.
e-mail them. They actually have an e-mail just for that. I assume that they shared the banned /penalized list with Ink so I e-mailed them. No idea if they answer back though.
"Dispute a spam judgment
If you think your site has been blacklisted in error or you have cleaned up your act, please email email@example.com and have us review your site."
Paid inclusion used to be a good thing. Inktomi is so screwed up now though I won't touch it until Yahoo makes its intentions clearer.
Fast powered Lycos and a few others for years. Fast mainly sold the technology that powered search engines and probably still does. Then All the Web surfaced about 4 years ago as powered by Fast. The Lycos reps at that time would deny they were the same but both had the Fast Logo and similar results. They both were using DMOZ for their directory results, at one time. All the Web still seems to give some priority to DMOZ listings.
I thought All the Web had been bought by AV within the last 6 months but some forum post stated Yahoo purchased them. AV and All the Web both use a similar type submission.
I used to keep track of quite a few. Now if I see a new paid inclusion program I know somebody has bought somebody else. Which in laymanís terms means somebodyís going to be coming around with their hands out.