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Any help on this one would be appreciated. We have had a penalty imposed against our domain from Inktomi over a year ago. Since, we have attempted to clean our site and rid it of any questionable material; however, the Ink penalty remains and we have been unable to get any type of response whatsoever from emails to Inktomi, PositionTech or Bcentral about removing such penalty. Has anyone had any luck at having a penalty removed in Inktomi ever, or is it hopeless?