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The IRONY here is they sent an email with a link to RENEW my listing which is due to expire in 13 days. They offered a substantial discount - BUT, before renewing, decided to go to their directory and see what the listing looks like. Only two pages of listings for my keyword - but noticeably ABSENT is MY listing - for which they want me to RENEW!
There can be no "harmless mistake" here - it's a SCAM. AFTER having paid for my listing to their "exclusive" collection almost a year ago, it was NEVER included.
Lesson to be learned: VERIFY your paid listing exists BEFORE you choose to renew the fee - not only at WhatUSeek, but at ALL search engines that offer pay-for-inclusion.
Paid search engine listings are only worth the price - IF your site gets listed.
What's your experience?
Their Customer Support Service responded rapidly, and corrected the problem. It seems my site was not listed under the number one search term for which it was intended.
Go figure how that happened! With MORE than 500 PPC (pay per click) search engines now operating, and MANY going under every day - it seems the BEST, cost-effective, solution is to get listed in Directories that have been around awhile.
There ARE Directories which will include your site - for a fee - and it seems to be a better solution than watching your account balance dwindle away to "zero" at PPC Engines, without corresponding sales to show for it.
At the very least, being "listed" in a Directory counts as a LINK from a quality site - and that helps improve Google Page Rank.
IMHO, starting a Pay Per Inclusion Directory is a better business venture for Webmasters - rather than the PPC engine business model.
I give WhatUSeek a BIG THUMB UP!
May the traffic be with you!