Inktomi Enigma

no title, no description

[keyplyr]

I renewed my Inktomi paid listing on 02/20/2002 and since that day, my website has been listed with an incorrect title (incomplete and in lower case letters) and no description. Slurp is no longer reading my META tags and I haven't changed a thing. I notice several other sites in my category have the same incomplete listing.

Everytime I complain via email, I get a different excuse. Some of the excuses I've received have been:

Your page is about to be updated

Your server must have been down

You're making too many changes to your page

You have a noindex order in the META

There is a disallow in the robots.txt

Of course none of these are accurate. Just once I would like to get ahold of someone who actually is interested in finding a solution instead of just replying to emails.

[tigger]

Daft question, but the page is the one you’re paying for?

Automated email responses don't you just love them :(

[keyplyr]

>Daft question, but the page is the one you’re paying for?

Yep, only paying for the index page. However, several other pages from the same site come up in SERPs with no problems at all. Never had a problem the first year, then I renewed - LOL

[tigger]

That's where your problem is, quite a few of us found that paying for the index page was causing problems, try switching it to another within the site, optimise that for Ink using the title & description you have on your index page and there's a fair chance, so long as you're not in too competitive a field, that you should get the results you're after

[keyplyr]

OK, thank you.

[keyplyr]

Unbelievable - Last night I switched the page to one I optomised for Ink and now (the next morning) they have sucessfully crawled the index page. OK - switch it back!

As big as Inktomi is, as many enterprises as they're into, I would think they could correctly crawl two META tags.