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I have just had a very long and interesting conversation with a gentleman (the reason I use the term gentleman is he was!!) relating to our vanishing rankings. He was very surprised to hear the state of play as he was totally unaware of any problems, and certainly he said that as far as he was concerned there were not two databases.
After getting him to do a couple of searches through freeserve he also agreed that there did seem to be some to be a lack of new sites and the dates showing did seem to indicate that old submissions were all that were being used.
He did say that Inktomi have been looking into new algorithms and did ask me if I felt that my current submissions were optimised to the best of my ability for Inktomi (I did ask if he could let me know so I could compare :) )I said I thought they were and did not think that this was the problem as I am not the only person having this problem as most SEO's around the world seem to be unable to get any decent ranking with Inktomi.
He is now looking into it as he was completely unaware of any problem, maybe this is because he is based in the UK and doesn't have first hand info on the database(s). He has asked me to call him again tomorrow and will hopefully have some info for us then.
He did request that I would not pass his name/number out and also that fellow UK SEO's don't try to call Inktomi UK and clog up their system.
I will of course let you all know what he says tomorrow.
Agent Tigger signing off
The thing that I was so surprised about was the chap in London was completely (genuinely) unaware of any problem but even he could admit after doing some searches that things weren't working right.
Maybe there is still hope for us yet. I know one thing we are all going to need a stiff drink when this is all over!!! Lets hope this time round it lasts for longer than a few weeks.
Could be a marketing guy here for Inktomi? Having worked for US organisations in the UK I know that often on technical matters we could be the last to know! As for 2 databases, how about 1 database and a filter which shows 'core' results when they are working on the DB and 'full' results when filter is off? Only thing I can think of given the on/off nature of the past few weeks.
I don't mind if he's a marketing guy, cleaner or senior executive, he's at least offering to try and look into this and hopefully steer us in the right direction as to what is happening.
Let's just hope that whether it's a sectioned database or smaller additional databases that this is all resolved soon, as the clients are getting restless and the vodka is running dry!
Tryed contacting my new friend at inktomi a couple of times today but he's been in a meeting all day, hopefully about their failing database.
I'll try him again monday, in the meaning the vodka's calling and hopefully next week we can all look on our rankings back within the various partners again, well you can dream :)
signing off from the uk