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I'm trying to help a client from thousands of mile and one country away pick a new ISP...
She's located in the greater Seattle area and wants to drop Mindspring. A cable/DSL/satellite provider would be preferred, but the big requirement is that the (new) ISP doesn't block external (to their network) access to SMTP servers on port 25.
(You don't have to tell me that we may be really reaching here, but client satisfaction is a serious part of the game, no?, so I try... :)
Any help is certainly appreciated!
Just go to their site and type in the tele to see if its available.
Why doesnt he/she do it just like everyone else?
I have no idea what his reasons are - the main use of port 25 is for spammers to hammer their targets via their ISP's mail server - they kept opening new accounts as they got caught/cancelled with various companies.
Ya, I've had independent confirmation that Comcast does (and they don't serve Washington state, either.)
I was under the impression that Mindspring = Earthlink, since Earthlink.net is where I end up if I surf to Mindspring.com. <shrug>
> I don't know about the other two, but I'll bet they do as well.
I should think (hope!) that any self-respecting major ISP would block port 25, specifically because of the spam issue. Like I said, I bet we're trying to grasp straws...
She - my client - didn't go into details, but told me that Mindspring has become unbearable. Blocking port 25 has apparently broken the camel's back. She also figures that since she's paying for branded POP3 & SMTP servers - "mail.mydomain.com" - she wants to use them. Quite reasonable...
While I haven't been able to help her select a new ISP, I did solve the immediate problem of port blocking by opening port 26 for her. A little sunshine for a wintery day. :)
Thanks for the help, guys...
Ya, I've had independent confirmation that Comcast does (and they don't serve Washington state, either.)
FWIW, Comcast does serve Washington. I used their service as recently as October.
Oops!
I had visited Comcast's site myself, and while they seemed to cover most all of the "lower 48," I must have missed notice of coverage in Washington.
Thanks for the reference & correction. :)
<added>
I should have asked... Did you consider Comcast to be any good?
There were two times when they shut it off "accidentally" and wouldn't pro-rate my charges for those months. And their customer service, in my experience, was generally lousy. On the other hand, it was a very fast connection and it only went down a few times in about a year.
My problems with the connection mostly stemmed from businesses on my block going in and out of business. I'd think that if you're in a residential neighborhood and you just want to surf, it might be a better choice than it was for me.
