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If they expected repeat business (almost anything else) then ethics and niceness are paramount as they could be losing a lifetime of repeat sales by upsetting you over one deal.
None of this explains Microsoft's success strategy.
Email are generally for the filth industry as are the serps. But the email bums have no hold barred attitude when it comes to spoofing email addresses, trying any variation of a name, and giving false subject titles. An example would be "hey did you get my email" and the email would be a filth site about whatever the degenerate decided to send. It is these people that I would equate to toe jam....worthless and a unwanted pain.
Lying seems to have become a part of the internet what with scams and all. You really never know what you are getting into. The other side of the coin you actually get people who are honest and want to provide you with their service not under false pretences.
It is unfortunate that people feel that they need to lie to make money on the internet. I cant wait for a do not spam list. I will sign up for that in a heart beat.
And what were they selling? A stupid minicam targeting voyeurs. If a legit camera store carried them, they probably wouldn't sell a handful in a year.
So what was the story? I doubt they ever made any money. A few competitors started selling better and cheaper cameras and quickly shut down. Were they just trying to create a brand name... a buzz? At one time their site was one of the most active on the web (in the top 20, I think) based on all those pop up pages.
Note that no one is now doing what X10 did, certainly not X10. It couldn't have been profitable.
One theory: they were planning on going public amid the hype and flipping stock to the public. Then the bubble burst.
"Although X10.com's prolific pop-under ad campaign reached 32% of Web users, 4.2% of whom clicked through, analyst Marissa Gluck from Jupiter Media Metrix stated that, "The number of transactions was so low as to be statistically insignificant."
I had a hula hoop (everyone did in '59), a pet rock (a gift from an employee around '77). But who bought X10s?
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Was doing some research: the X10 partially died BECAUSE of the web. People who really wanted one found out via the web that better and cheaper cameras were out there.
One theory: they were planning on going public amid the hype and flipping stock to the public. Then the bubble burst.
According to their filings, they wanted to sell 5,750,000 shares @ $16.00 = $92,000,000. For the first nine months of 2000, they claim to have generatd $21.3 million in revenues with a net loss of $8.1 million. Total deficit was $12 million back then.
Not sure if their marketing style really disappeared or just became much more narrowly focused. Alexa shows they're still getting a pretty decent amount of traffic. Rank today: 528. The graph shows they've been in the top 100 but started dropping in Jun 2003. Based on irrate reviews there, I think they've been showing pop-ups at least through June of this year somewhere. I haven't seen anything from them since 2001 myself. They were the reason I installed my first pop-up blocker.
Somehow I missed the news about the failure of the X10 IPO plan. I read the WSJ everyday. But the story is well documented online (and with nearly universal glee!)
It could be that spamming is mostly driven by the belief that everyone ELSE is making a fortune at it. It would be helpful if every spammer learned of the X10 fiasco.
Interesting too, that those X10 "geniuses" missed a truly golden opportunity...to sell popup blocking software.