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“Echo woke up due to a word in background conversation sounding like ‘Alexa’. Then, the subsequent conversation was heard as a ‘send message’ request. At which point, Alexa said out loud ‘To whom?’ At which point, the background conversation was interpreted as a name in the customer’s contact list. Alexa then asked out loud, ‘[contact name], right?’ Alexa then interpreted background conversation as ‘right’.”
Recognising the improbability of this series of mishaps occuring, they added: “As unlikely as this string of events is, we are evaluating options to make this case even less likely.”
joined:May 21, 2018
I don't get why it saved the conversation.
“As unlikely as this string of events is,..."
The background conversation was interpreted as a name in the customer’s contact listWell the likelyhood of mentioning any name that occurs in your list of contacts seems very likely. In fact, I would go so far as saying it is pretty close to 100%, specially if you have a big list of contacts.
How are users supposed to take responsibility without defeating the purpose of this...Reading the directions and setting the device up properly is a good start... oh, and common sense helps too.