Our web-app has the feature of sending out e-mail Alerts to users, but sometimes with new subscribers, these e-mails initially are trapped and identified as spam or junk. This causes us extra work - and some annoyance for the clients, many of whom aren't that computer literate.
So I was wondering if there was a simpler way to get our e-mail address 'whire-listed' by their e-mail client - with all the possible e-mail services and programs out there, to present them with a 'How To' listing is pretty daunting.
So I was wondering, if we just got them to send us an e-mail to the particular address, does the fact that they sent it to us then tell most e-mail programs that anything coming back is 'friendly'?
(I realize that if they put the address in their Contact lists, that helps with many programs, but that is one extra issue that will be one to many for some users.)
Any really simple/clever ideas?