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The touch interface is NOT intuitive. People think it is because they've been using iPods and cell phones and so on for years, so they've got it internalized. When I was given an iPad I had absolutely no idea what I was supposed to do, and being told that I already knew what to do was no help at all.
CTRL+F1 to access the internet and fire up the browser
Get a PC. If something goes wrong you can open the thing up and fix it.
Considering her age, she will probably be using a limited number of programs.
My experience with people of that age is that they don't relate to icons and will expect the top left hand one (for example) to always do the same thing regardless of what little picture is there.
I would imagine that someone of a mature age would find pressing two keys simultaneously, even with sticky keys enabled, much harder (physically, and maybe conceptually) that just tapping an icon with their finger.
Why would it be stressful for her to read an ebook on a tablet?
I realise you are trying to be helpful but it comes across as a little patronising. In my experience older people pick up new things just as easily as youngsters, they usually have a longer attention span and are prepared to work at something until they get it.
I am surprised at the "ageist" tone I perceive in some of the posts e.g.
The touch interface is NOT intuitive.
a lifetimes worth of books.
That explains why babies under 12 months old are able to operate iPads