A few weeks ago a woman ordered some products in my shop. Last week her husband called and told me they were living outside the EU and asked for the procedure to get a VAT return. So I explained they have to show the goods at the customs when leaving the EU and then send me the confirmation from the customs, so I have proof the goods have left the EU. Then I could refund the VAT.
Sure enough. Today the documents arrive. With DHL Express. Sender address - the company the guy works for in a management position. I checked - price on the DHL website is 45 EUR for this express delivery.
The VAT return was 20 EUR.
This guy wasted 45 EUR of his employers money to cash in a 20 EUR VAT return for his wife. Even if the company gets bulk disounts for express deliveries it must have cost more than the VAT return.
What's wrong with some people? How greedy can you be? I wouldn't even bother to stand in line at the customs at the airport for a 20 EUR VAT refund. Let alone steel money and risk to loose my job if someone finds out.