Aol Blocking email - Verizon is my isp

Probably related to verizon dynamic IP

[cmendla]

I didn't see any other place to put this.

I have verizon fios with a dynamic IP. Over the past week or two, anything I send from outlook to AOL users gets returned with

421 SERVICE NOT AVAILABLE
... while talking to mailin-03.mx.aol.com.:

If I follow the link, the AOHell 'explaination page' says "Your IP address has generated AOL member complaints and your mail system may be compromised due to a virus or other security related issue."

What I suspect is happening is that

1. Verizon is giving me a dynamic IP which changes about once a week.
2. I sometimes get an IP that AOL has tagged as spam. Therefore I am blocked from sending to AOL users.

I tried sending from [e-mail] and [e-mail] and got the same results. The ip in the mail failure email is a verizon IP which happens to be the IP that my router is using. IOW, it appears that AOL is rejecting the verizon IP. BTW - both the gmail and mydomain accounts are using their own SMTP servers, NOT verizons.

I spoke with someone at verizon tech support and I don't think they had a clue as to what I was talking about.

Just wondering if anyone else is having a similar problem.

I can probably work around it by using the web based version of gmail but I like to have my stuff organized in Outlook

thanks

cg

[piatkow]

In my dial up days in the UK getting mails through AOL's filters really was a matter of luck.

From posts seen elsewhere I get the impression that all it takes is for a handful of recipients to use the "report as spam" button rather than cancel a legit mail out and that's it.

[MamaDawg]

I've had the opposite problem - Verizon implemented some "improved" spam filters on their mail accounts recently which directed anything from an AOL address with an attachment to the spam box. Had to go in and whitelist them all (and mollify an irate client).

I'm not having any trouble *sending* to ao-hell addresses (Verizon DSL, T'bird mail client).

I had a temporary problem the other day which may be related to yours (bounced back with an SBL error when I tried to send an outbound message) but it only happened once and resolved itself minutes later, so I'm not sure what that was all about.

[edited by: MamaDawg at 4:51 pm (utc) on Aug. 10, 2008]

[piatkow]

I send out a monthly newsletter from my home PC and its a good month if the bounce rate is below 2%. A Typical month is nearer 4. Around half of bounces are one off events and don't repeat. Those that do get removed from the mailing list.

The reasons for bounces are legion but since I changed ISPs I no longer seem to be in a "bad neighbourhood" as far as IP based blocking is concerned.