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People are outsourcing everything

I wonder if somebody outsourced his/her webmasterworld account :)

         

Habtom

1:43 pm on Jul 1, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Outsourcing everything? The other day I saw a cartoon on a newspaper a life saver (rescue team) being outsourced to someone in India. Life saver over the phone :)

Imagine drawning, and a life saver on the other line says "Sir, hold on the line. . . . [after 30 seconds] Which sea are you at? aha, relax, give me a minute . . . ".

Hab

[edited by: Habtom at 1:54 pm (utc) on July 1, 2007]

rocknbil

5:34 pm on Jul 2, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



aha, relax, give me a minute . . .

Yes, my name is Rick. If you don't mind sir, can you give me some information? What is your home phone number? What is the email address on the account? Can you read me the seven digit site ID for your account?" <blub blub blub> "I'm sorry sir, that is not the information I have on record here, can you repeat that information for me please?"

"Sir? Hello?"

LifeinAsia

7:04 pm on Jul 2, 2007 (gmt 0)

WebmasterWorld Administrator 10+ Year Member Top Contributors Of The Month



Caller: "Help me, I'm drowning!"
Support: "Hello, sir. And how are you being today?"
Caller: "I said I'm drowning!"
Support: "Very good, sir. I am fine too. How is the weather there?"
Caller: "I don't care- I'm DROWNING!"
Support: "Very good, sir. How can I be helping you today?"
Caller: "You can save me from drowning!"
Support: "Yes, I see. I want to ask you if I can place you on hold for just a few minutes?"
Caller: "No! I need help right now!"
Support: "Thank you. I'll be right back."
Caller: "No! Don't put me on hold, you $@#&*($*@ moron!"
(a few minutes later)
Support: "Thank you sir. I have checked with my colleague and he suggested that you try rebooting. Does that help?"
Caller: "Gurgle..."
Support: "I am happy I was able to assist you today! Please call us again if you have any further problems. Thank you!"