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Production standards 3.4 defective pieces per million

Imagine that in the programming world.

         

fischermx

8:11 pm on Nov 10, 2006 (gmt 0)

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Today I received an email from a college offering a sort of conference about some production techniques that assures a quality of about 3.4 maximum defective pieces in each million.

Now, imagine that say, Microsoft would produce software with a quality of 3.4 bugs per million lines of code.

Would we be worse or better? I have no idea.

weeks

8:59 pm on Nov 10, 2006 (gmt 0)

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A million of anything is a lot.

grandpa

9:15 pm on Nov 10, 2006 (gmt 0)

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3.4 bugs per million lines of code

I think my average is better than that, but I've worked for people who won't tolerate bugs, and I'm mostly intolerant of bugs myself.

Would we be better or worse?

That really depends on the nature of the bug. If that percentage affects someone's ability to invade or change my system, then definitely worse. If that same percentage affected page rendering, that is a little better... unless your forte is writing CSS.

The big problem that M$ faces isn't so much as writing buggy code, but with writing code that is later exploited due to an oversight. That's not really a bug, it's poor design. And with so many people working on different aspects of M$ code, it's easy to understand how poor design can creep into a project... people aren't communicating and/or they aren't thinking though the entire process.

Generally speaking, 3.4 defects per million is a pretty good target. Still, that depends on the product. Acetaminophen is being recalled because of metal in the product. Certain products should have a zero-defect tolerance.

FWIW, code that I write for my sites is tested before going into production. It wasn't always that way, but my defects have dropped to zero. That makes me happy.

Wlauzon

7:12 pm on Nov 11, 2006 (gmt 0)

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Code is a lot harder to reduce defects in than some physical object.

And I wonder what kind of thing they are talking about when they say 3.4 per million - sewing needles? space shuttles?

ronin

2:26 pm on Nov 12, 2006 (gmt 0)

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production techniques that assures a quality of about 3.4 maximum defective pieces in each million.

Also known as Six Sigma - a series of processes designed by Bill Smith at Motorola in 1986.

[en.wikipedia.org ]