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Dell issued the biggest product recall in computer history after video footage showed a laptop bursting into flames during a conference in Osaka, Japan.
Similar incidents have been reported across the world. Dell said it had been told of six instances of batteries overheating, causing damage to furniture and belongings but no personal injuries.
[edited by: Syzygy at 2:12 pm (utc) on Aug. 15, 2006]
Due to the geotargetting of their webservers, the best thing is to go to [dell.com...] and you should see a "battery recall" link bottom left of page.
Dell Inc. on Monday recalled 4.1 million Sony-manufactured laptop batteries, saying they could overheat and pose a fire risk.
The Dell-branded lithium-ion batteries were provided as service replacements by the Round Rock, Texas, computer maker, or included with laptops from April 1, 2004 through July 18, 2006. The notebooks sold for between $500 and $2,850, and individual batteries ranged from $60 to $180.
The recalled batteries were made by a unit of Sony Corp. They were sold with the following Dell notebook computers: the Dell Latitude D410, D500, D505, D510, D520, D600, D610, D620, D800, and D810; the Inspiron 6000, 8500, 8600, 9100, 9200, 9300, 500m, 510m, 600m, 6400, E1505, 700m, 710m, 9400, and E1705; and the Dell Precision M20, M60, M70 and M90 mobile workstations; and XPS, XPS Gen2, XPS M170 and XPS M1710.
Dell battery recall site:
Instead of risking Sony again, I bought a £1,500 Dell laptop 2 months ago - less risk (or so I thought...)
I hope Sony gets taken to the cleaners over this.
They've had laptop overheating issues for almost 3 years & haven't sorted them out because cashflow was obviously more important.
You can only fool some of the people some of the time....
joined:Dec 29, 2003
unless it exploded while it was in the couch and the entire house or apartment complex burned down :)
Thank you for participating in the Dell recall of certain Sony batteries. Your replacement order has been received and you can expect to receive your new battery within 20 business days. You may continue to use your notebook computer safely by turning the system off, ejecting the battery, and using the AC adapter and power cord to power your system until your replacement battery is received.
20 business days! Well, luckily I have 2 laptops. And one of them is not a Dell.
Aftermarket "Hi-capacity Rechargeable Notebook Computer Batteries" sold at national and regional resellers and retailers and through online stores between January 2004 and May 2005 for $70-$199 in various packaging -- if you beleive you have one, call "Battery Biz" 800-780-6552... reason: "an internal short can cause the battery cells to overheat posing a fire hazard"
NOTE: their phone message after hours directs you to a website; <www.highcapacity.com/exchange> but the page isn't there...