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But the follow-up support from the company is shocking/terrible, you could safely say non existent ! But I'm not here to knock them, I just want help.
I would like some opinions on what size I should render out my preview videos to go in the preview window on the right hand side of the cart. In their example, the preview videos are very crisp and clear. My downloadable product files are all HD 1920x1080 QT H264 files (average about 50Mb in size).
I was wondering if for the separate preview files, I could reduce the frame and file size (seeing as the preview window is tiny compared to the product size) to save more space on my server. I would like suggestions to size and render codecs to use which will compress my main video files down to a size suitable to the preview screen and retain the crispness of HD, like the dreamline studio site has achieved.
p.s. I can't just link to the original files for the preview because I need to use separate preview files as they carry my copyright watermark to stop people flash capturing the original product.
Thanks for any help.
[edited by: eelixduppy at 8:44 pm (utc) on Jan. 19, 2010]
[edit reason] no personal URLs, please [/edit]