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I've got a strange, strange problem with a site I produced a series of Flash slideshow files for. The slideshows consist of JPEGs imported using loadMovie() with the image name selected at random from an array. The kernal Flash files are each about 2K, while each JPEG is between 8 and 18K.
So far, so normal. The files worked perfectly on all test machines when we went live in July.
The client then sent the URL to a relation in the UK who reported that they couldn't see any images at all - not just the Flash files, but none of the images in the page either. They were using IE6 on Windows XP. At this point, all navigation (not Flash) also failed - links could be clicked on, but IE failed to actually go anywhere.
We've been able to reproduce the problem on a couple of computers, but have found that where the problem occurs in IE, Netscape and Opera still display all elements of the site just fine - and at a relatively tidy speed, even over a dialup connection. We've only been able to reproduce the error on dialup - but not on all dialup connections.
In my most recent round of tests, I seem to have narrowed it down to the loadMovie() JPEG import - test files which use the JPEGs imported to the library & converted to symbols seem to work OK.
My question: Has anyone else ever experienced this issue before? And do you know of any particular factor that causes the problem, or is the only solution to completely remake the files avoiding the on-the-fly JPEG import?
Many thanks.
What you might try is adding a timeout variable in your loop while you are loading the image, so that your movie won't kill the browser if it is unable to complete its tasks.
You might also try using a smaller image to see if file size is part of the problem.
excellent idea. now i feel a twit for not thinking of it!
i'll give it a go over the weekend.
